CallonDocReviews of callondoc.com

Paid extra for a quick turnaround instead of the 2 hour wait. I am now at over 3 hours. They do not respond to my messages either.

junk. some nurse pract who cant really write anything is going to tell you her c level take. should be illegal

23 Hours Later Finally A Treatment Plan. I have used Call On Doc for years, but that will be changing after my recent experience. I submitted and paid for a consultation yesterday and 23 hours later I have received a treatment plan. In between that time, I messaged them twice and received generic responses of having an abundance of patients and limited providers on the weekend. It has never been this bad of a turnaround on the weekend. Not even during the Covid pandemic did it take this long to receive a treatment plan and that says a lot! They need to be more transparent about the length of time it will take for a provider to address your consultation and issue a treatment plan. In the time that elapsed since I submitted and paid for my consultation, I could’ve gone to urgent care, received care, had rx sent to my pharmacy, and taken 2 doses of that rx medication. It’s not right or fair to keep a patient/customer dangling. Just be honest, if it will take 24 hours to receive a treatment plan, inform the patient so they can make an informed decision on whether they want to wait for that or go elsewhere. It’s no use to call them either; they have a number I have called multiple times over the years to reach someone and have never spoken to anyone. You just receive a text from the same number apologizing for missing your call, and to state personal information on a text message along with your concern and they will get back to you. Their service has gone downhill. With the exceptionally long turnaround from submitting your consultation/payment to receiving your treatment plan, the inability to be transparent on actual turnaround time for visits, and never being able to reach a live person to speak with regarding any concerns, I don’t think I’ll be using them again. This business is looking shadier and shadier.

Repeatedly messaged them to try to get refills on my blood pressure medication, which I had a subscription for. Needed labs, got them, sent the results. 3 days later, no medication and a generic response of thanks for your patience, we are forwarding your request to a provider. This is the second time this has happened and I won’t be using them again.

Paid for consultation because I needed a doctors note. In the notes to the doctor I put that I needed a note for work. He responded by asking what days. I told him. He then closed the consultation and said I would need to pay $20 more for a note. Who the hell charges $20 more for a note when you’ve already paid for the consultation. Scammers. I’ll pay someone else before I give them another penny

Scammers-The company had no problem locating my account when I needed the payment link sent to my email but when following up as to why my status has been pending for over 9 hours they conveniently cannot locate my account using the same name, dob and email.

I am having a very painful attack of shingles regarding which I sent photos. Although their website says they will provide prescriptions for shingles it does not say that the prescriptions won’t include standard of care non-opioid pain meds. They advised me to take NSAIDS after I had already stated I am allergic, so they don’t read the patient’s questionnaire answers carefully. Unhappy (and in pain).

Company billed me for close to two years, and had not sent any prescriptions to pharmacy. ( auto refills plan ...prescriptions will always be waiting for you at the pharmacy or rigt to your door) I will have to go to the Better Business Bureau.