CallonDocReviews of callondoc.com

Terrible terrible experience! No doctor ever called me for a consultation. Said two hrs, and hr 9 I was texting asking for an explanation. Crickets.. then they wanted to charge me another $20 for a note for work. Without even seeing me. They sent my treatment plan 32 hrs after my consult request that was supposed to only take two hrs. Fraud!! The dr didn’t even see me, just took my money. Shameful! No refund either!

I am looking for time sensitive RX to be prescribed after normal business hours. I have 24hr pharmacy ready, they say they need a doctors RX sent over first. I am searching for some sort of 24hr service. Google add shows CallOnDoc for Rx on this specific Rx in 10mins. (This would start the drug store to begin filling and take prolly 2 hours.) After filing my entire online doctor questionnaire submittal. I pay them and they say please give CallOnDoc Medical provider up to 2 hours for response. Well, they never responded. Been two hours +. Even if they do it will be 2 hours to fill. I might as well just go at 7 am to urgent care clinic to send my Rx, Total scam. Second, they advertise 24/7 customer service. Actually it's daylight hours no weekend. Their 24/7 customer service is just a phone number that you can send a text message to. I did, they did not respond. Good thing it's Saturday though, otherwise maybe in the morning I could have called their actual customer service, but no, they are closed till Monday. I am sure it would be stellar service though if, they were open.

I started this process 3days ago..No prescription yet. I asked for a refund 24hours ago and I'm getting the run around. I want either the prescription or my refund by the end of today.

Wait over 24 hours. Need antibiotic. A few computer generated messages about increased demand. Cancelled and asked for refund. Won't hold my breath though. When asked for refund was messaged that I had 5-10 minutes to respind or they would proceed anyway. Justification for no refund? Probably. FYI, 7 hours later...you guessed it, no Rx! Please do not use these people.

I was told 2 hour turnaround time. 11 hours later, no script at the pharmacy. They asked me for more information 2 hours later that I gave them 15 minutes later. I just messaged them back when I woke up since I actually fell asleep and said if I don’t get anything sent to pharmacy before I gave to go to work today, it will defeat the purpose of using this service. I’m so uncomfortable and I really needed help. I’m starting to feel like I wasted 40 bucks. I’m putting in my review now bc when you advertise a 2 hour turnaround time and it’s been as long as it has, I don’t think that’s decent at all. High volumes and holidays, ok. But we’re going on just about 5 times the amount of wait time I was initially told. So on top of feeling sick, I feel stressed that I gave my money to a service that probably won’t give it back and it looks like I might not get what I needed to help me. Very discouraging. I feel like my feeling of desperation were used for someone else’s gain here. Very upset and disappointed.

I was using this company to obtain a prescription refill. On their website, there is a promo code "rxless" which when used, waves their consultation fees. It didn't work, and I was charged the $39.99 fee. Upon contacting the company, I was told that the code had expired,and no discount would be given. After a good deal of arguing, they offered me a $10 credit to use on my next visit. Next‽ HA! Keep in mind, this code is on THEIR webpage, not the result of a Google search. I checked the Better Business Bureau...oh my! This company has an F rating, along with a warning from the BBB. Apparently they are using their name when not allowed. Also, they are supposedtobe out of TX. From instagram page... About this account callondoc To help keep our community authentic, we’re showing information about accounts on Instagram. See why this information is important. Date joined January 2018 Account based in Philippines PHILIPPINES?????

I paid for a call from the Dr ($39.50) and even though they advertise a 2 hr turnaround, it’s been 5 hrs so far and I’ve heard nothing. You mind wanna think here before you spend any cash

Biggest waste of money. It's supposed to take 2 hours. It's been 17 and I still have no prescription called in, pharmacies are closing soon, and we are leaving town. Should have gone in to urgent care. So very disappointed.