CallonDocReviews of callondoc.com

Response from CallonDocApr 18, 2025

Hello Angie, This is Kaye, one of the support staff here at Call-On-Doc. I’m truly sorry to hear about your frustration. We understand how important it is to manage your blood pressure and the need for appropriate medications. Our goal is to ensure that all treatment recommendations are in your best interest, considering your health history and any potential risks, which may include how certain medications could interact with your condition. We attempted to look up your account based on the Trustpilot name provided but were unable to locate it. We would appreciate it if you could reach out to us directly through our messaging board, which you can access here: 🔗 https://www.callondoc.com/en/chat-supports (My Account > My Profile > Messages) Your experience is important to us, and we appreciate your feedback as it helps us improve. We hope to have the chance to serve you better in the future.

Response from CallonDocMay 14, 2025

Hello Malarie, This is Kaye, one of the support staff here at Call-On-Doc. We’re very sorry to hear about your recent experience. We understand how important timely communication is, especially when it comes to prescription changes, and we regret the delay in getting back to you. It’s never our intention to leave patients feeling unheard, and we apologize for the frustration and inconvenience this caused—especially having to seek care elsewhere. We’ve reached out to you through the messaging board to follow up and address your concerns directly. If you still need assistance, please continue the conversation there so we can work toward a resolution. 🔗 https://www.callondoc.com/en/chat-supports (My Account > My Profile > Messages) We appreciate your feedback and the chance to improve.

Response from CallonDocFeb 7, 2025

Hello Priscilla, I'm Kaye one of the medical staff at Callondoc, I’m truly sorry for the frustration and inconvenience you’ve experienced. We understand how important it is to receive your prescription in a timely manner, and I regret that this process has taken longer than expected. Our goal is to provide a seamless and efficient service, and I completely understand how concerning this delay must be for you. We also apologize if you were unable to receive a call back as expected. We would love the opportunity to look into this further and ensure that your prescription request is properly addressed. Unfortunately, we were unable to locate your accountbased on the Trustpilot name you provided. Please reach out to us through our secure messaging board so we can assist you as soon as possible: https://www.callondoc.com/en/chat-supports (My Account > My Profile > Messages). We truly appreciate your patience and your feedback, as it helps us improve. Please know that your concerns are important to us, and we want to make this right for you.

Response from CallonDocFeb 7, 2025

Hello WW, This is Kaye, one of the medical staff at CallonDoc. We’re truly sorry for the frustration and disappointment you’ve experienced. We understand how upsetting it must be to feel like you're not receiving the support you expected, and we appreciate you bringing this to our attention. We're unable locate your account based on the Trustpilot name you provided. To assist you further, please reach out to us via our messaging board here: https://www.callondoc.com/en/chat-supports (My Account > My Profile > Messages). We’ll make this a priority and do everything we can to resolve your issue. We value your feedback and take concerns like this seriously. Please don’t hesitate to reach out so we can ensure this is handled properly for you.

Response from CallonDocMay 14, 2025

Hello Rustin, This is Kaye, one of the support staff here at Call-On-Doc. We sincerely apologize for the delay you experienced during your first visit with us. We understand how frustrating it is to wait—especially when you're relying on a timely prescription—and we're truly sorry that our service did not meet your expectations. A refund has been processed for your visit, and we’ve also followed up with you through the messaging board to provide additional support. If you have any remaining concerns, please feel free to continue the conversation there. 🔗 https://www.callondoc.com/en/chat-supports (My Account > My Profile > Messages) Thank you for your feedback. We appreciate the opportunity to improve.

Response from CallonDocFeb 7, 2025

Hello NELS, This is Kaye, one of the medical staff members at Call-On-Doc. We are truly sorry for the frustration and delay you’ve experienced with your prescription refill request. We understand how important it is to receive your medications on time, and we sincerely regret that this process has taken longer than expected. We tried looking up your account based on the details provided but were unable to locate it. To assist you as quickly as possible, please reach out to us through our secure messaging board so we can investigate and ensure your prescription is processed properly: https://www.callondoc.com/en/chat-supports (My Account > My Profile > Messages). We truly appreciate your patience and your trust in choosing our service. Please know that we take your concerns seriously and want to make this right for you. Let us know how we can assist, and we’ll do everything we can to help.

Response from CallonDocFeb 7, 2025

Hello K.A Swyers, I’m Kaye, one of the medical staff members at Call-On-Doc. I’m truly sorry for the frustration and inconvenience you’ve experienced with your refill request. I completely understand how important it is to receive your medication on time, and I want to make sure we address this for you. Unfortunately, we were unable to pull up your account based on the Trustpilot name you provided. To assist you further, please reach out to us through our secure messaging board so we can look into this right away and ensure you get the care you need: https://www.callondoc.com/en/chat-supports (My Account > My Profile > Messages). We truly value you as a patient and appreciate your patience. Please don’t hesitate to reach out—we’re here to help and will do everything we can to make this right.

Response from CallonDocMay 14, 2025

Hello Vernon, This is Kaye, one of the support staff here at Call-On-Doc. We sincerely apologize for the delay you’ve experienced with your refill request. We understand how critical it is to receive medications like Effexor XR on time, and we deeply regret the inconvenience and stress this has caused—especially given the potential for withdrawal symptoms. Delays like this are not in line with the level of care we aim to provide, and we’re sorry for the repeated follow-ups you’ve had to make. We’ve followed up with you through the messaging board to ensure this is addressed as quickly as possible. If you still need assistance, please continue the conversation there so we can resolve this without further delay. 🔗 https://www.callondoc.com/en/chat-supports (My Account > My Profile > Messages) Thank you for your feedback—it helps us improve and serve patients better.