CallonDocReviews of callondoc.com

Response from CallonDocOct 26, 2025

Thank you for the 5-star rating! We're delighted to know you had a great experience with us. - RB

Response from CallonDocOct 26, 2025

Thank you for the 5-star rating! We're delighted to know you had a great experience with us. - RB

Response from CallonDocOct 26, 2025

Thank you for the 5-star rating! We're delighted to know you had a great experience with us. - RB

Response from CallonDocOct 26, 2025

Thank you for the 5-star rating! We're delighted to know you had a great experience with us. - RB

Response from CallonDocOct 26, 2025

Thank you for the 5-star rating! We're delighted to know you had a great experience with us. - RB

Response from CallonDocOct 18, 2025

Hello Julie, My name is Kaye, one of the support staff at CallonDoc. I’m truly sorry for the delay and frustration you’ve experienced. We completely understand how important it is to receive your prescription on time. We attempted to contact your pharmacy earlier, but they were already closed for the day. We also tried reaching you by phone and sent you a private message to provide an update and discuss next steps. One of our medical staff will be calling your pharmacy first thing tomorrow to ensure your prescription is received. If you need your medication sooner, we can help transfer it to a pharmacy that’s still open today. Please check your CallonDoc account messages for our note and reply with your preferred pharmacy details so we can take care of it right away. Your feedback helps us continue improving the care we provide, and we truly appreciate you bringing this to our attention. If you need further assistance, please don’t hesitate to message us directly through your patient portal (My Account > My Profile > Messages) or visit https://www.callondoc.com/en/chat-supports

Response from CallonDocSep 25, 2025

Hi Rachel, Thank you so much for being a loyal patient and for sharing your kind words! We’re truly grateful for your trust over the years. Knowing that we’ve been able to help you save time and avoid extra trips to urgent care means a lot to our team. We’re always here to make your care as convenient and reliable as possible. -Kaye - The CallOnDoc Team

Response from CallonDocSep 23, 2025

Hello, My name is Kaye, one of the support staff at CallonDoc. Thank you so much for taking the time to share your experience. We truly appreciate your understanding that sometimes our providers request additional information to ensure your treatment is safe and tailored to your needs. While our goal is always to provide care as quickly as possible, patient safety and accuracy will always come first. We’re glad to hear that things worked out well for you, and we hope you continue to have a smooth experience with us in the future.