CallonDocReviews of callondoc.com

Response from CallonDocJul 8, 2026

Hello, My name is Kaye, one of the support staff at Callondoc. Thank you for sharing your feedback. We sincerely apologize that your experience did not meet your expectations. We understand how important timely communication and support are, and we regret any frustration caused by the delay. We have reached out to you through our secure messaging board to further address your concerns and assist with any questions you may have. We appreciate your feedback, as it helps us continue improving our services and patient experience. Thank you for giving us the opportunity to assist you.

Response from CallonDocJul 7, 2026

Thank you for sharing your feedback with us Michelle. We appreciate you taking the time to let us know about your experience. We’re glad to hear that your concern was addressed and that you were able to receive your prescription. We understand that waiting longer than expected can be frustrating, especially when additional information is needed. We appreciate your understanding and are grateful for your continued trust in CallOnDoc. We’ll continue working to provide the timely and convenient service you’ve come to expect. Thank you for choosing CallOnDoc! -KB

Response from CallonDocJul 4, 2026

Hi Tbrick, Thank you for sharing your feedback. We’re glad to hear the service ultimately worked for you and that you were able to continue your day while waiting. We’re sorry for the delay in response time and any confusion regarding pricing at checkout. We understand how important clear and timely communication is. If you still have concerns or would like us to review your visit, please feel free to message us through the messaging board so our team can assist you directly. We’re always here to help. We truly appreciate your feedback and support! -KB

Response from CallonDocJul 4, 2026

Hi Kevin, Thank you for sharing your feedback. We’re glad to hear things worked out overall, but we’re sorry the wait time was longer than expected. We understand how important timely care is and appreciate you bringing this to our attention. Your feedback helps us improve, and we truly appreciate your support! -KB

Response from CallonDocJun 8, 2026

Hi Madonna, My name is Rosh, one of the support staff here at Call-on-Doc. Thank you for sharing your feedback. We apologize for any frustration and inconvenience you experienced during your recent consultation. We understand your concerns regarding the timing of your prescription, the lack of a phone call, and the limitations of the questionnaire format. Our goal is to provide timely and convenient care while gathering the information needed for safe treatment decisions. We recognize that every patient's experience is unique, and we appreciate your comments regarding the opportunity to provide additional personal details. We've confirmed with the pharmacy that your prescription was picked up the following day. We understand that receiving your prescription after pharmacy hours may have been disappointing, and we regret any inconvenience this caused. Regarding the prescribed antibiotic, treatment recommendations are based on the information provided during the consultation and current clinical guidelines. We hope your symptoms improve promptly, but if your condition does not improve, worsens, or if you have concerns about the medication, please follow up with a healthcare provider for further evaluation. Thank you again for your feedback. We value your input and will use it to help improve the patient experience.

Response from CallonDocMay 31, 2026

Hello Amanda, My name is Rosh, one of the support staff here at Call-on-Doc. Thank you for sharing your experience. We truly understand your concerns and sincerely apologize for the frustration you experienced during your consultation. Please know that we have forwarded your case to our medical provider for review and clarification if an allergy treatment would be appropriate for you. We also reached out to you through the messaging board in case you need anything further. If you have any other questions or concerns, feel free to message us anytime:  https://www.callondoc.com/en/chat-supports (My Account > My Profile > Messages) We appreciate your feedback as it helps us improve both our care and communication.

Response from CallonDocMay 31, 2026

Hello Barbie This is Rosh, one of the support staff here at Call-On-Doc. Thank you for sharing your feedback. We're sorry to hear that obtaining your antibiotic was more difficult and time-consuming than you expected. We are committed to providing timely care, and we regret that we did not meet your expectations in this case. We attempted to locate your account based on the details available but were unable to find it in our system. We would appreciate it if you could reach out to us directly through our messaging board, which you can access here: https://www.callondoc.com/en/chat-supports (My Account > My Profile > Messages) Your experience is important to us, and we appreciate your feedback as it helps us improve. We hope to have the chance to serve you better in the future.

Response from CallonDocMay 24, 2026

Hello Adam, My name is Rosh, one of the support staff here at Call-on-Doc. Thank you for your honest feedback. We understand your concerns regarding the cost and truly regret that you feel the service did not provide the value you expected. Our platform is designed to provide patients with convenient access to licensed medical providers and legitimate treatment options in compliance with applicable healthcare regulations. We would be happy to help you explore our subscription plans that may help reduce costs for future care. You can subscribe to our new subscription plan will offer you enhanced features and benefits tailored to better suit your needs. We also reached out to you through the messaging board in case you need anything further. If you have any other questions or concerns, feel free to message us anytime:  https://www.callondoc.com/en/chat-supports (My Account > My Profile > Messages) We appreciate your feedback and the opportunity to improve your experience.