CallonDocReviews of callondoc.com

Response from CallonDocJul 24, 2025

Hi Eric, This is Kaye, One of the support staff at CallonDoc. We’re truly sorry to hear about your recent experience, and we completely understand how frustrating this situation must have been—especially after being a long-time patient. Please know that we take concerns like this very seriously. Our team has reached out to you directly through your secure messaging board, and we're glad to have been able to assist and resolve the issue. If you have any other questions or need further support, you’re always welcome to reach us through your patient portal (My Account > My Profile > Messages). We’re here to help. Thank you again for your patience and for giving us the chance to make things right.

Response from CallonDocJul 9, 2025

Hello, This is Joyce from Call-On-Doc. I’m part of the support team, and I want to personally thank you for bringing this to our attention. We understand your concerns regarding your affiliate account and the commissions in question. Please know that we are currently investigating this matter internally to ensure a thorough resolution. While we work through the details, we truly appreciate your patience. We have already reached out to you through the messaging board to address your concerns. If you need further assistance, please don’t hesitate to continue the conversation there. 🔗 https://www.callondoc.com/en/chat-supports (My Account > My Profile > Messages) Your feedback is valuable, and we appreciate the opportunity to improve.

Response from CallonDocJul 11, 2025

Hello Jennifer, My name is Kaye, one of the support staff at CallOnDoc. I’m truly sorry to hear about the frustration you experienced, and I completely understand how upsetting that must have felt. Our team has followed up with you through your secure patient account, and we hope your concern has now been fully resolved. If there's anything more we can do to help, please don’t hesitate to reach out to us again. You can message us anytime through your account here: 🔗 https://www.callondoc.com/en/chat-supports (My Account > My Profile > Messages) Thank you again for your feedback—it truly helps us improve and better support our patients.

Response from CallonDocJul 9, 2025

Hello Jon, My name is Kaye, one of the support staff at Call-On-Doc. We’re truly sorry to hear about your experience. We understand how frustrating it can be to deal with pain and not have things go as expected. Unfortunately, we weren’t able to locate your account based on the information provided in your review. We’d love the opportunity to take a closer look and make things right if possible. Please reach out to us directly through your secure patient portal at https://www.callondoc.com/en/chat-supports (My Account > My Profile > Messages), so our team can assist you further. We genuinely care about our patients and want to ensure everyone receives the support they need. We hope to hear from you soon.

Response from CallonDocJun 11, 2025

Hello Omar, This is Joyce, one of the support staff here at Call-On-Doc. We sincerely regret that your experience did not meet expectations. While your prescription was processed and sent within the standard timeframe, we understand that the delay on the pharmacy’s end and the wait for the doctor’s note caused inconvenience, especially considering your demanding work schedule. We understand your frustration and have already reached out to you through the messaging board to address your concerns. If you need further assistance, please don’t hesitate to continue the conversation there. 🔗 https://www.callondoc.com/en/chat-supports (My Account > My Profile > Messages) Your feedback is valuable, and we appreciate the opportunity to improve.

Response from CallonDocJun 12, 2025

Hello PhilG, This is Kaye, one of the support staff here at Call-On-Doc. We sincerely regret that your experience did not meet expectations. We understand how distressing it can be to feel worse during treatment, and we're truly sorry to hear about the symptoms you experienced. We also recognize your concern regarding continuity of care and communication, and we appreciate you bringing this to our attention. One of our medical team members has already reached out to you through the messaging board to further address your concerns and provide support. If you still need assistance, please continue the conversation there so we can work toward a resolution promptly: 🔗 https://www.callondoc.com/en/chat-supports (My Account > My Profile > Messages) Your feedback is valuable, and we truly appreciate the opportunity to improve.

Response from CallonDocJun 11, 2025

Hello Leticia, This is Kaye, one of the support staff here at Call-On-Doc. We’re truly sorry to hear that your experience did not meet your expectations. We understand how upsetting this must have been, especially when you were seeking care in a time of need. Please know that your concerns are important to us, and we’re here to help. As soon as we became aware of your concerns, we made sure to reach out to you through the secure messaging board to provide clarification and support. Our goal has always been to assist you as thoroughly and promptly as possible. If there’s anything that still needs attention, we encourage you to continue the conversation through the messaging board so we can resolve it fully and ensure you feel supported every step of the way: 🔗 https://www.callondoc.com/en/chat-supports My Account > My Profile > Messages We sincerely appreciate your feedback—it helps us grow and serve our patients better.

Response from CallonDocJun 4, 2025

Hello Courtney, This is Kaye, one of the support staff here at Call-On-Doc. We’re sorry to hear that your experience didn’t meet expectations. We understand how frustrating this situation must have been, and we truly regret any inconvenience it caused. After reviewing the matter, it appears there was a mix-up between a previous prescription and the most recent one. We’ve since followed up with the pharmacy, confirmed the prescription was received, and we hope you were able to pick up the medication without further issues. We also tried calling you and sent a message through your secure messaging board, but we haven’t heard back yet. If you still need any assistance, feel free to reach out so we can support you further: 🔗 https://www.callondoc.com/en/chat-supports My Account > My Profile > Messages We’re glad the issue has been resolved and appreciate your feedback — it helps us continue improving our service.