CallonDocReviews of callondoc.com

Response from CallonDocJan 7, 2026

Hello Cj, This is Rosh, one of the support staff here at Call-On-Doc. We sincerely apologize for the frustration you experienced with our communication and customer service. This is not the level of care or responsiveness we strive to provide, and we regret that we did not meet your expectations in this case. We attempted to locate your account based on the details available but were unable to find it in our system. We would appreciate it if you could reach out to us directly through our messaging board, which you can access here: https://www.callondoc.com/en/chat-supports (My Account > My Profile > Messages) Your experience is important to us, and we appreciate your feedback as it helps us improve. We hope to have the chance to serve you better in the future.

Response from CallonDocJan 5, 2026

Hello Brian, My name is Rosh, one of the support staff here at Call-on-Doc. Thank you for sharing your experience, we truly understand your concerns and sincerely apologize for any inconvenience caused. Were you able to take a screenshot or a video recording showing the questionnaires on the consultation form? A screenshot or a video recording would be a great help for our IT department to investigate further and hopefully fix the issue. We also reached out to you through the messaging board, please continue the conversation there so we can resolve this promptly. https://www.callondoc.com/en/chat-supports (My Account > My Profile > Messages) Your feedback is valuable, and we appreciate the opportunity to improve.

Response from CallonDocJan 4, 2026

Hello Lee, My name is Rosh, one of the support staff here at Call-on-Doc. We tried calling your number but we were routed to your voicemail. We want to personally thank you for sharing your experience. We truly understand your concerns and sincerely apologize for any inconvenience caused. We contacted your pharmacy but unfortunately, they are temporarily closed today due to an emergency. Would you like us to transfer your prescriptions to this pharmacy below? Walgreens Address: 9807 Walnut Hill Ln, Dallas, TX 75238 Phone: +1 469-341-3908 hours: 10am-6pm CST Your feedback plays a vital role in helping us improve. We're committed to maintaining the high standard of care you deserve, and we’re actively refining our processes to serve you more efficiently moving forward. Thank you again for your patience, we genuinely appreciate your input and the opportunity to improve.

Response from CallonDocJan 2, 2026

Hello S Magnolias, This is Kaye, one of the support staff here at CallonDoc. We sincerely apologize for the delay you experienced and understand how frustrating it must have been to wait for your prescription. We are committed to providing timely care, and we regret that we did not meet your expectations in this case. We attempted to locate your account with the details provided but were unable to find it in our system. We would greatly appreciate it if you could reach out to us directly through your patient portal, which you can access here: 🔗 https://www.callondoc.com/en/chat-supports (My Account > My Profile > Messages) Your experience is important to us, and your feedback helps us improve. We hope to have the opportunity to serve you better in the future. – Kaye

Response from CallonDocJan 1, 2026

Hello, This is Rosh, one of the support staff here at Call-On-Doc. We sincerely apologize for the delay you experienced. We understand how upsetting it is to wait longer than expected—especially when the sick note did not include the specific details you requested. We are committed to providing timely care, and we regret that we did not meet your expectations in this case. We attempted to locate your account based on the details available but were unable to find it in our system. We would appreciate it if you could reach out to us directly through our messaging board, which you can access here: https://www.callondoc.com/en/chat-supports (My Account > My Profile > Messages) Your experience is important to us, and we appreciate your feedback as it helps us improve. We hope to have the chance to serve you better in the future.

Response from CallonDocJan 1, 2026

Hello, My name is Rosh, one of the support staff here at Call-on-Doc. We’re very sorry for your experience and understand how frustrating it can feel when care doesn’t move as quickly as expected. We sincerely apologize if the wait time caused you discomfort or inconvenience. Your time and health matter to us, and we regret that this visit did not meet your expectations. We attempted to contact your pharmacy to confirm whether you were able to pick up your prescription; however, they are closed today. If you haven’t received your medication yet, we’d be happy to send the prescription to another pharmacy that is currently open. We also reached out to you through the messaging board in case you need anything further. If you have any other questions or concerns, feel free to message us anytime:  https://www.callondoc.com/en/chat-supports (My Account > My Profile > Messages) We appreciate your feedback and the opportunity to improve your experience.

Response from CallonDocDec 30, 2025

Hello, This is Rosh, one of the support staff here at Call-On-Doc. We sincerely apologize that the interaction felt prolonged, unhelpful, and that you felt your mother’s concerns were not fully heard. Our goal is always to provide timely, attentive care, and we regret that this experience did not meet those expectations. We attempted to locate the patient's account based on the details available but were unable to find it in our system. We would appreciate it if you could reach out to us directly through our messaging board, which you can access here: https://www.callondoc.com/en/chat-supports (My Account > My Profile > Messages) Your experience is important to us, and we appreciate your feedback as it helps us improve. We hope to have the chance to serve you better in the future.

Response from CallonDocDec 29, 2025

Hello, This is Rosh, one of the support staff here at Call-On-Doc. We sincerely apologize for the frustration and inconvenience you experienced. We understand how disappointing it must have been to deal with prolonged communication and inconsistent updates. We are committed to providing timely care, and we regret that we did not meet your expectations in this case. We attempted to locate your account based on the details available but were unable to find it in our system. We would appreciate it if you could reach out to us directly through our messaging board, which you can access here: https://www.callondoc.com/en/chat-supports (My Account > My Profile > Messages) Your experience is important to us, and we appreciate your feedback as it helps us improve. We hope to have the chance to serve you better in the future.