CallHippo Reviews | Read Customer Reviews of callhippo.com

CallHippo Reviews | Read Customer Reviews of callhippo.com

CallHippo reviews

Showing 204 reviews with 1 star · Clear filters

Raj Veer S.
Feb 21, 2025
Frauds these people
Frauds these people they have taken my money too. and now not responding its scam it must be stopped immediately we are launching a cybersecurity investigation
Response from CallHippoMar 3, 2025
Hi Raj Veer Singh, My sincere apologies for your experience. I tried locating your account using your current profile name but couldn’t find it. However, I would love the opportunity to resolve any issues you faced. Please reach out to me at [email protected], and I will be more than happy to assist you immediately. Looking forward to hearing from you.
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Mike D.
Feb 21, 2025
ABSOLUTE SCAM - STAY AWAY
We spent 170$ with CallHippo, wasted 2 weeks of life on coping with support that was beyond useless, and were never able to make a single outbound call. The company is a total scam - The development company behind them operate from an address that Google Maps list as "Permanently Closed". The positive reviews they have on this site and others are all purchased.
Response from CallHippoMar 3, 2025
Hi Mike, My sincere apologies for your experience. I tried searching for your account with your current profile name. However, I couldn't locate it. Yes, I would love the opportunity to resolve any issues you faced. Please reach out to us at [email protected], and one of my dedicated team members will be more than happy to assist you immediately. Additionally, I want to assure you that CallHippo operates 24/7, and our dedicated support team is always available to address any concerns. We are committed to transparency and customer success, and we take all feedback seriously to improve our services. Once again, my sincere apologies.
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Arpit S.
Feb 9, 2025
Scammers return my money back i…
EDIT- I got my money back after 12 days Scammers return my money back i purchased your toll free number on 29 jan 2025 and you blocked my account after purchase
Response from CallHippoFeb 10, 2025
Hi Arpit, Thank you for sharing the feedback and apologies for your experience. We refund all the dues and it should reflect in your account within 5-7 working days. For any queries, you can reach out to us at [email protected] Looking forward to assisting you.
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Colin - V.
Feb 3, 2025
Terrible service complicated dashboard…
Terrible service complicated dashboard and no result. tried to buy a number waiting weeks for result. Would not recommend.
Response from CallHippoFeb 4, 2025
Hi Colin, Apologies for your experience. I just tried finding the account with your current profile name. However, I couldn't find any account registered. Please email me at [email protected] from your registered email and one of our dedicated team members will certainly resolve it for you.
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Arpit S.
Feb 1, 2025
It's a pure scam they took my money and…
It's a pure scam they took my money and blocked my account immediately when I emailed them they are not responding it
Response from CallHippoFeb 3, 2025
Hi Arpit, Apologies for your experience. Our platform is tailored for businesses meeting specific criteria, such as domain and business age, social media presence, and similar factors. Since some of the criteria here, we couldn't proceed. I just had a look at the details and found that the amount for the unutilized services was refunded to you. It usually reflects within 5-7 working days. I can assure that we are not a scam and once again, my sincere apologies for your experience.
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Graeme T.
Jan 15, 2025
STAY AWAY!
STAY AWAY!! Do not engage with this useless company - their software glitched and i couldn't get registered for 4 weeks!!! And when I asked for a refund - their support says "we don't have the ability to refund" - so if you want to play with them in chat all day, go for it. But this has cost me hundreds of dollars and wasted days of my time. YOU HAVE BEEN WARNED
Response from CallHippoJan 16, 2025
Hi Graeme, Thank you for sharing your feedback, and I sincerely apologize for the experience you've had. I was able to locate your account, and I completely understand your frustration with the level of support you’ve received. This is certainly not the experience we strive to provide. One of our customer support experts will be in touch with you shortly to ensure your concerns are addressed and resolved promptly. We are committed to making things right, and we appreciate your patience. Once again, my sincere apologies. Kind regards, Deepak
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Vikky P.
Jan 15, 2025
It is one of the worst tools I have…
It is one of the worst tools I have invested in to date. The power dialler sucks. I can dial manually faster than the power dialler. 90 calls in 2 hours. No real time update on what's going on with the list. Eating dollars even when you have 00 conversations. Free tools perform better than this
Response from CallHippoFeb 10, 2025
Hi Vikky, Apologies for your experience. I tried searching for your account with your current trustpilot profile name. However, I couldn't find any account registered. You can simply email us at [email protected] so I can resolve your queries. Looking forward to assisting you.
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Philip H.
Jan 7, 2025
WORST EXPERIENCE EVER
WORST EXPERIENCE EVER. I just purchased the Singapore plan for unlimited calls for $30/monthly plan. When i went to add the number, i was unable to add any SG numbers. The error message popped up "You have purchased a plan with SG unlimited Minutes, please Select SG number to Add.". WTF When i contacted support via chat, i was guided a series of questions. I thought the chatbot could help me. But after back and forth messaging, the chatbot told me to contact sales email. AGAIN, WTF I got so angry I had to STRESS EAT. I just sent an email to support and sales email. This better be fixed immediately. PLS FIX THIS ASAP.
Response from CallHippoJan 16, 2025
Hi Philip, Thank you for sharing your feedback, and I sincerely apologize for the experience you've had. I’ve tried to locate an account under the profile name you provided, but unfortunately, I was unable to find one. Please reach out to me directly at [email protected], and I will ensure your queries are resolved promptly. I assure you that we are committed to making things right for you. Looking forward to assisting you further! Kind regards, Deepak
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