CallHippoReviews of callhippo.com

Very good and professional way of handling problems

Excellent service

This is by far the best VOIP company out of all the ones I’ve reached out to. First of all, the big ones like Microsoft and Google don’t even respond to pre-sale inquiries, so you can’t know if their services will match your needs. With CallHippo, I was able to chat and then have a call with a rep who answered all my questions ahead of time. Second, they are the best VOIP company I found for businesses outside of the USA and with international call needs. Some of the American companies don’t even let you set up an account with them unless you have a physical presence over there. And the calling rates for international are much cheaper on CallHippo. Also, they have a really significant discount if you pay yearly. Third, they have a free trial period of 10 days, which allows you to test almost all the functions of their service before you start paying. At first, I was a little bit put back because I emailed their sales address with questions, and didn’t receive an answer for a couple days. However, I then forwarded my request to the support email address, and got an answer within a few hours. I have since asked them many many questions regarding how to set my account up the way I wanted to, and have always received a comprehensive and helpful answer within a few hours, even during weekends. Fourth, I’ve read other reviews complaining about the quality of the sound on calls. On all the test calls that I’ve made so far, the quality of the call was fine, except on one, but because my father was test-calling me from Barbados where he was on vacation, so I think it was a problem on his end. In short, I’m really happy I chose CallHippo and have now upgraded to the starter plan before the end of the trial period. I recommend anyone give them a try. ;-)

Om was efficient polite and answered my questions

Om was very helpful and efficient in changing over our call plan from the US to UK.

We have been using call hippo for more than 3 years now for our business communication and we have received good service. Their support team is sincere and prompt.

quick to help! Clear communication. Thanks!

I had a very good experience with CallHippo Support. They resolved my SMS use case issue in a short period of time. Honestly, it was a challenging issue for me.