CallHippoReviews of callhippo.com

I fell in love with the interface, and i signed up quickly. The Rep told me after signing up, to put $100 toward minutes, but i was under the impression that at least minutes are included. But you need to pay that as extra, yup! very confusing. So inside the interface, you have the workspace, and it shows many options that come in handy for business companies. So i literally called my new number, and i just hanged up quickly and it wasted $0.04 for no use literally. I found new service by another company, which I wont name because I'm not writing this for promotion purposes my thing is, I want a service that charges you a premium and they give you unlimited out-going/incoming minutes, with the ability to add additional phone numbers at a reasonable price, and i found it. I've tried to cancel my account, but even the cancellation has its hidden secrets. I followed the cancellation process, but it only brings up their email, and then you have to use the email you used to open the account and nothing else. So submitted the email, and now I find myself asking how long it takes to cancel it, because many complain of weird charges, and i'm trying to cancel, but they keep saying that it takes 3 teams to cancel an account. Riggghht!!! I'm not sure how this service was going to work, but it looked, is and will be expensive in the long run.

Very poor support. Do not answer support lines. Quick to sign up but then their requirements are onerous to validate a number. They do not read their emails and I am battling to get a refund even though the service is not active.

I cannot even get an account without a working website. Ridiculous. I have a working email hosted through a registered domain, but our company doesn't require a website so we dont have one. Unless your domain is linked to a nice pretty picture on a web page dont even bother trying.

When signed up it was immediately clear that the delivery was not as promised. Then support promised me it would work but turned out that wasn't the case either. I asked for a refund immediately. They stalked me for 6 days with offers and discounts. I kept on asking a refund during those days. After 6 days they tell me they don't refund. Never been so disappointed before!

Buyer beware. They promise that you will get this, this and this. And then you pay. And THEN, you don't get a line. Tried for 3 days to get it. Then talked to a rep who said I could get cancel and get a refund. Then after I cancel, they said they would NOT refund. I've contacted my credit card company and will be contacting the FCC about this company. THEY ARE A SCAM.

I discussed our requirement with their sales person and asked if there is anything which you would like to tell me about services, policies or charges, he said no, nothing is hidden. I paid for one user as a trial and created user, they consider it 2 user. Their explanation is that admin is also a user and can make call. Why we would allow an agent to use admin panel ? I cancelled account within one hour of subscription but meanwhile they charged $40 and $39.99 on my card. I was surprised to see 2 charges. I asked them to refund, they told me they do not have refund policy. Now I have filled charge back. I will get refund through my bank because it is abnormal in US to charge a client account if no services are provided. I advice you guys do not get into their trap. They are cheaters.

The buggiest program I have ever had the displeasure of using. I asked for a refund because I realised my mistake one day in to signing up and they refused my refund. DO NOT even bother trying these guys out, the plans may look cheap but they do not include calls.

The application runs poorly, the technical support is unable to answer the most basic of questions and the charges increase without any warning. Stay away as it takes a ton of effort to get in touch with these people and cancel the service.