CallHippoReviews of callhippo.com

Does not receive verification sms or calls from apps like Viber. For me it's useless. Asking for refund

Product does not function as advertised. They will take your money to sign up for their services but have no refund policy if the product fails to deliver. We live in the 21st century, but they are operating like a shady 20th century stall. Stay away.

I was looking for a way to register a French phone number to provide customer services for my clients who are doing businesses in France. I looked up on Google and I found CallHippo at the first result. So I visited the site. After I signed up, there was a man called my phone number suddenly. And the call quality was very bad due to some technical issues or some slow connections on their side. It was my very first impression of their customer service. I checked the site and I found a nice French phone number. Then their live chat box popped in. I asked for "her" help that I need a French number but I'm not actually living in France, and I wasn't sure if it's ok for a foreigner to get a French phone number. "She" constantly confirmed me that I could get it. I sensed something wrong here. But I trusted CallHippo because it's the first result on Google. "She" suggested me subscribe for a phone number from US or Canada. And "she" constantly confirmed that their staff will help me to purchase a French phone number. I believed that they might be some special agency who can provide a specific line of French phone numbers only for foreigners. I subscribed an US number. I intended to subscribe a year to save cost. But my gut told me to try only 1 month before committing a long time subscription. Then, nasty things happened. After I subscribed, I installed their app on my iPhone. The app kept crashing everytime I opened it. I went back to live chat box, and I asked the same person who convinced me to subscribe for an US number. The only answer I got from "her" is "No, it runs smoothly". Nothing else from that salesman. After that rude reply, another technical person joined the live chat and that salesman went away. Until now, I still cannot run their app on my iPhone. I tried the app on my Android. It's a bit laggy. But it can run. I signed up for Whatsapp with that number, OTP from SMS never come. I signed up several accounts with that number for other supporting apps. And of course, SMSs never come. Today, I got 2 emails letting me know that I have to provide proof that I'm living in France in order to subscribe a French phone number. It's kind of funny now. Thanks Trustpilot and other 3 true reviewers here! Lucky for me that I won't step into the same hole. Today is Aug 6, 2021. I encountered the same issue as other buyers encountered. Even I switched payment method to PayPal for more protection. They don't charge my PayPal account. They keep charging my card (the original one which I made my first payment to CallHippo)

I cancelled this service in the past, to find that they reinstated it by themselves and keep charging during 2019, 2020 and 2021 for the annual service I previously cancelled. They also added funds to refill the account which has the Auto Recharge option disabled. I called My CC Company and asked them to block this Bueno Communications Company Charges. Be aware of this fraudulent way to do business from this Company called Call Hippo, and if you cancel; block them from your method of payment right away. But for their way to do business I would avoid them at all. There is more serious companies in the market Than Call Hippo.

In July 2020 I went into the live chat as I needed to have access to an US / an UK phone number which would be able to accept SMS. CallHippo then verified that it's no problem to receive SMS with the phone numbers. I wanted to try the services, as this wasn't possible they offered me a discount when paying for one year. I told them, that I'm only going to use the service for receiving SMS, they again informed me that this won't be a problem. After paying they activated the services and I tried to receive SMS which didn't work. I went back into the live chat and told them that I cannot receive SMS; they told me "Is the sender of the SMS in the same country like your phone number? Because if not, no SMS can be received". They seemingly forgot to tell me about this little detail even though I asked them several times beforehand. I then told them to refund my money as they phone number cannot be used, they refused and ended the live chat; I then got kicked out of the live chat every single time I reentered it. After this I send them several emails, some of them got replied, but after an email exchange of probably 10 emails from each side they stopped responding. My account wasn't longer accessible and I received no refund. Result: I paid one year for services which they didn't offer even though I asked several times before purchasing. On the top of that they blocked my account. I lost a lot of money here, yet their customer support wasn't helpful, the services they told me they would have didn't work and I paid for literally nothing. Eventually I gave up in pursuing a refund and within the next months I forgot all about this company. Till this morning: "Hello, Greetings from Callhippo.com! There was a problem with your latest auto-renewal payment. On 04-Jul-2021 00:03:23 UTC we tried to charge your card ending with **** for $151.20 but were unable to process the payment. This is for your subscription renewal at CallHippo." Wow! First they scammed me of the 1st year, then they blocked my account and now they tried to illegally deduct 151.20 USD$ from my account. Be aware! Even though they had no legal rights to deduct from my card they either tried it. Luckily for me I have my cards locked and will only unlock them when I do transactions by myself to protect me from illegal subscriptions are charges like from CallHippo. - Worst Customer Support Ever! - Account blocking for no reason - Lied during asking if I can use the services for my purpose - Illegally tried to charge me a year later again

they blocked my subscription without any prior notice even after I reached them several times by email with the verification answers. they cannot be contacted by phone. they restricted my account saying the cardholder and the card on file were not fully verified. However, they tried to charge the same disputed card on their file on 30th June for the next month when I had already said that I wanted to use another card five days ahead of my billing date. I could never use the power dialer that i actually paid for. product was not delivered as promised and tried to prank as well as scam me by handing over my issue to random agents and by not solving the problem for 13 days, causing losses to my business and personal harassments by agents by asking to repeat the same process again and again. they have bad reviews everywhere.

Had I have option to review -1 would have really appreciated

Fake company... Bogus customer service No Support available