Harvey P.
Image Enhancer
CMR has been a wonderful service in multiple ways and has eliminated all complaints as to my previous voicemail option. 1) My Clients appreciate that a human answers my phone when I cannot. They regularly comment on how professional my Receptionist is. As a result, my clients know that they "have been heard" versus wondering if or when I will hear their message on Voicemail. 2) My Clients know that in the event of an urgent issue, they can ask my Receptionist to ask me if I can talk their call. That provides them a great deal of comfort. 3) The Receptionists are wonderfully professional, and I remind them regularly how much I appreciate them being there 24/7. 4) No one complains that my &^*(*& Voicemail is full anymore !!! 5). While the monthly fee could be considered a luxury, I could not hire a person to answer my phone for as little as I pay CMR each month. 6). CMR has enhanced the image of my business tremendously, from the day their service started. I greatfully appreciate that.
Response from Call Management ResourcesMay 25, 2021
Wow! Thank you Harvey for the great feedback and the 5-Star review. Being an extension of your business, as if we were sitting in your office, is a main priority for most of our clients. We are glad to hear we are exceeding your expectations with our service.