Call Management ResourcesCall Management Resources offers US-based answering service & call center solutions. We've been in business since 1959 by earning the trust of our clients and delighting their callers.Missed Calls Cost You Money.Answered Calls Make You Money.We Answer Calls.©
Call Management Resources (callcmr.com) has 47 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Sales & Marketing · Solon, Ohio
Excellent
Sales & Marketing · Cincinnati, Ohio
Excellent
Sales & Marketing · Cincinnati, Ohio
Excellent
Sales & Marketing · Cleveland Heights, Ohio
Excellent
Showing 34 reviews with 5 stars · Clear filters
Seth B.
We are extremely happy with the services and customer service that CMR provides. They are an huge asset to our company.
Response from Call Management ResourcesOct 19, 2021
Being an extension of our client's own staff is a goal at Call Management Resources. We are so pleased to hear we are such an asset to your company. Thank you!
Lola
Great service.
Response from Call Management ResourcesSep 24, 2021
Thank you for your trust in Call Management Resources. We hope to continue providing you great service for many years to come.
FlowRight
Great customer service with a quick response when problems arise.
Response from Call Management ResourcesSep 16, 2021
We know that our clients depend on us to be their customer service frontline, so it is important to quickly respond to changes. Thank you so much for putting your trust in Call Management Resources.
Dawn D.
This company is very professional and is quick to answer any questions or address and concerns. Would highly recommend for your answering service needs.
Response from Call Management ResourcesMay 5, 2022
Thank you for your review. We work tirelessly to make sure our clients are happy with our services. Thank you for your trust in Call Management Resources.
Becky F.
Call Management Resources does a great job. All of their operators are always professional and super efficient. I recommend CMR to anyone who needs an after hours answering service.
Response from Call Management ResourcesAug 4, 2021
Thank you for the review and recommendation! Our agents are trained to be professional and courteous but we also make sure they are efficient with their time to provide the best value for our clients.
Skips B.
We have done business with CMR for over 20 years. Easily our most dependable service provider. Very reliable.
Response from Call Management ResourcesAug 3, 2021
Thank you so much for putting your trust in Call Management Resources for over 20 years. We look forward to being your call answering partner for many years to come. We appreciate your business.
Mega Neko G.
Amazing service at an amazingly affordable rate. I was in the market for a primary phone solution for my company and after over a month of vetting various companies, Call management resources was the ONLY choice to make for me. They were diligent, well versed in their field, and exceptionally professional. I would not change services for any reason in the foreseeable future.
Response from Call Management ResourcesJul 9, 2021
Thank you for the glowing review! We are only as good as the team we employ. We work tirelessly in hiring and training the best call center agents to take our client's calls. We pay above average wages and benefits to keep our staff. We think this shows in the quality of service our staff deliver. Thank you for your continued business.
Aaron C.
Call Management Resources does a great job of handling our after hours and holiday emergency calls. Their call takers are clear and concise with our members. We rest assured that our calls are in great hands.
Response from Call Management ResourcesJul 2, 2021
Thank you, Aaron! We work to make sure that your calls are answered as if you were answering them yourself. We are happy to hear you recognize the great lengths we go to make sure we have the best call center agents in the industry. We truly appreciate you putting your trust in Call Management Resources.