PeggyMitchell
I found the instrument very difficult…Didn't work for me
I found the instrument very difficult to use; in fact I was never able to make it work to my satisfaction and thus received permission to return. Part of the issue was my lack of "technical savy". However, I had several knowledgable people who assisted me and was still not able to operate it in a satisfactory manner. Part of the issue was the booklet of instruction that came with it was not clear or thorough. One real plus was the company's attitude and they readily gave me permission to return.
Response from CPR Call Blocker USADec 5, 2019
Hi Peggy, Thanks for your feedback. I have fed back your comments about the instruction manual/user guide not being clear to the relevant team here so that we can look into this for the future. I can see that as well as arranging a refund for the V10,000 we have also arranged for a V5,000 to be sent back out to you. Please do let us know if you need any assistance with that unit or have any questions or queries. We are here on 408-872-6822 (5am to 5pm EST). Kind Regards, George CPR Call Blocker Technical Support.