Callaway Pre-OwnedReviews of callawaygolfpreowned.com

I ordered left handed clubs and received right handed. I emailed them (no response) and called them twice and was on hold for over ten minutes each time.

This company is only good on bait and switch trying to push their left handed golf clubs on you they hide it so you order it then you have to send it back and spend $40 do not buy anything from this company used Callaway Golf Clubs do not buy from this company

After multiple trade-in transactions that went as expected, I traded up from my Apex driver in pristine condition to get an Epic Flash driver. Paid for driver, recd confirm of receipt of mine, but no activity for 3-4 weeks. After inquiry, was told head was cracked, no value, and did I want them to dispose of it. Asked for picture, never recd, then as of next inquiry, no record available on trade. Since 5 inquiries over 6 weeks with no response other than “we recd your inquiry and are on it”.

Ordered a set of Apex 19 but they sent me Apex 16. Then asked me to send the clubs back and I was told to get the shipping and tax charged on the initial purchase from the shipping company myself. What a joke! Terrible company. A customer has to pay for a mistake incurred by their employee. Update 16/7/20 The company promised a refund of $685 which is the total amount I paid for the club inclusive of tax and shipping. This happened after I sent them several emails to query about the tax and shipping refund. Then when they received the club they only refunded me $600. Written several emails to query but no reply. Utterly untrustworthy company. Don't bother dealing with them.

The club was in great condition when purchased, but the face caved in from a strike slightly off the toe 4 weeks after their warranty expired. They refused to provide any assistance. This is the second 3-wood produced by them with the same failure. I recently purchased a replacement that I will return for a different brand since their clubs fail and they won’t stand behind their product.

I am disappointed about the shipping services and return policy experienced in my order. When I made the order I selected the 2 days delivery services and wrote my PR address. I was charged $39 for shipping. However, the clubs arrived 8 days later. I wrote customer services and the answer was that delay was bevausevit was a ground shipping. Ground shipping to Puerto Rico???? $39 for ground services. Anyway this was not the only problem, the clibs I received were not in good conditions as advertised, many marks and bad grips. When I tried to returned I got the RMA number but after bought the UPS label my irder was cancelled because it doesnt applied to Puerto Rico. (PR is a usa territory and not a international country). So i should have to expend $62 more to return the clubs. In summary i paid $39 for “ground shipping” and have to Keep the unwanted clubs because UPS label solicitation was rejected. In the below disclosure in callaway page do you see any warning that ups label doesnt apply to Puerto Rico orders??? Need a Return Shipping Label? Add this UPS Return Shipping Label to your order for only $4.99 and we'll email you a return label. Returning products or sending us your Trade-In clubs has never been easier.

Køb ikke fra Europa. Når de leverer noget forkert besvarer de overhovedet ikke reklamationer. Dont buy from Europe. When they deliver a wrong item, you can't get them to answer no matter how many mails you send.