Callaway Pre-OwnedReviews of callawaygolfpreowned.com

Item I ordered was out of stock. They didnt even tell me. had to reach out to them for them to tell me. Charged my card anyways

Took them 5 business days to process the order and they wouldnt let me add delivery instructions. This is unfortunate because I live in an apartment in a large city so I had to have them sent to a friend’s house in the suburbs. I purchased what was advertised as a standard length iron set only to find that every single club had an extension in it. Also, one of the wedges was the “high loft” model instead of standard. They also advertise club customizations, which for some reason weren’t available to me at any point. I recommend looking elsewhere for clubs

Ordered clubs on Friday morning and on Monday afternoon I got an email that said they couldn’t complete the order because they no longer had the clubs. Why is the iron set on your website if you don’t have them?

I ordered two women’s clubs, two days before they got here they canceled one. When my package arrived they sent me the wrong club. Not only is it going to take close to a month for me to get a refund, they wasted my time and money.

I just purchased a stealth 2 driver for, "very good" condition. It was average at best. The online guideline says, "very good" condition is 8-15 rounds played. It's missing the red paint on the bottom side and has scratches EVERYWHERE. Looks like it came from a rental set and the staff member who graded this club, "very good" kisses their cousin. Feeling robbed, lost a customer, indefinitely.

I ordered a set of ladies irons . There should have been 5 clubs but only 3 were received . Callaway follow up service was diabolical. They refused to give me a refund until after the carrier had carried out an investigation , despite the fact that they have acknowledged the package has been tampered with in transit and resealed with tape that they do not use . I ordered my clubs 2 January it is now 24 th Jan and I do not have the set I ordered or a refund . Apparently , “ it’s procedure “ ! Appalling, will never use Callaway again

I strongly advise against purchasing from Callaway Pre-Owned Golf. This company repeatedly advertises items as in stock, accepts payment, and then takes over a week to inform customers that products are suddenly unavailable due to “warehouse misinformation.” This happened to me multiple times, across different purchases, and shows a serious lack of inventory control and internal communication. Shipping updates were consistently delayed or nonexistent. In more than one case, part of an order shipped while the rest was quietly canceled days later. Customers should not have to wait a week or more just to learn that items they already paid for never actually existed. Because of these ongoing issues, I ultimately returned all items. The returns were shipped using the company’s own UPS labels, with RMA numbers clearly marked on the outside of the boxes and included inside the packages. Despite doing everything correctly, I have now waited over 8 business days with absolutely zero updates regarding receipt of the returns or processing of refunds. To make matters worse, I used Affirm for the purchases. Due to Callaway Pre-Owned’s repeated mistakes, I was forced to open multiple financing accounts for orders that were never fully fulfilled, creating unnecessary financial exposure and administrative headaches that could have been easily avoided with competent order management. The lack of communication, accountability, and urgency to resolve their own errors is unacceptable for a company of this size. If you value transparency, timely fulfillment, and basic customer service, look elsewhere. Until these systemic issues are addressed, I cannot recommend Callaway Pre-Owned Golf to anyone.

Like others recently experienced, ordered and paid for “like new” putter arrived with dirt all over the grip, scratches and a sticky substance on the shaft. It was packaged in a box with one crumpled piece of packing paper near the handle and was just flopping around loosely in the box. What a joke and misrepresentative of the condition I selected. I would describe this condition as average to poor, not close to like new condition. Returned and will not waste time again buying from them.