Robert C.
Worn for less than 24 hrs and retaining…
Worn for less than 24 hrs and retaining pin backed out & was lost. Reached out to customer service 3 times with inquires ignored. 4th they finally said they would charge me for a new pin ($1.07), so I paid. That was 8 days ago. Still no pin.
Response from CALIGIO LLCAug 8, 2025
Hi Robert we only charged you a symbolic $0.99 to process it in our system ( not $6 pin + $5 shipping ) , and we sent you the PIN. it’s not our fault it didn’t arrive - that’s on USPS ( it might arrive to you tomorrow ) we’ll resend it tomorrow with more expensive shipping with a tracking number. but honestly, it’s not very fair on your part. We try our best.



