Caliboot is a online Modern Footwear store for Women. Focused on the latest trends, we offer exactly what women are looking for in today's footwear world.
Caliboot (caliboot.com) has 421 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
Also known as
caliboot.com
Website
caliboot.com
Category
Clothing & Underwear
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 82% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Took forever to get the WRONG package. I ordered boots and a shirt and got geriatric Velcro shoes no shirt and have received NO REPLY from customer service. You can’t speak to anyone and have to email them. DO NOT ORDER FROM THIS COMPANY
Response from CalibootJan 25, 2026
Hello Mary,
We’re very sorry to hear about your experience and understand how disappointing this must be. This is not the level of service we strive to provide. Please contact us directly at [email protected]
with your order number so we can investigate and assist you further.
Kind regards,
Hannah – Customer Service Team, Caliboot
VK
Vikas K.
I have purchased three paints Jean's in…
I have purchased three paints Jean's in amount 4200 rupess .
Purchased time my paint length is 42 cm.
After wash the paint length is 40 cm.
2cm is srink and sort.
My height is 6 feet 1 inch.I always wearing a 42 cm length of paint.
And your showroom representative no response. He is asking this is company problem and no return. Please find my solution
Response from CalibootJan 23, 2026
Hello Vikas,
We’re very sorry to hear about your experience and understand your frustration. This is not the experience we want for our customers. Please contact us directly at [email protected]
with your order number so we can review your case and work toward a resolution.
Kind regards,
Hannah – Customer Service Team, Caliboot
BW
Barb W.
Horrible
Ordered boots, they are not what is portrayed in the visual. They are trash, they look home made. They stink like glue . They were shipped in a plastic bag not a box and they took almost a month to arrive. Also sizes are not true, these are suppose to be a size 9 but I believe they are sis 7.5 horrible return policy. Never again. I recommend you do not order from this company
Response from CalibootJan 23, 2026
Hello Barb,
We’re very sorry to hear about your experience and understand how disappointing this must be. This is not the standard we aim to provide. Please contact us directly at [email protected]
with your order number so we can review your case and assist you further.
Kind regards,
Hannah – Customer Service Team, Caliboot
BA
Blanche A.
No Order Received
Ordered January 7, confirmed on January 8 by Caliboot and shoes have still not been received.
Response from CalibootJan 23, 2026
Hello Blanche,
We’re very sorry to hear your order has not yet arrived. We understand how frustrating this can be. Please contact us at [email protected]
with your order number so we can check the status and assist you as soon as possible.
Kind regards,
Hannah – Customer Service Team, Caliboot
SM
S M.
Do not buy
Purchased boots. Took weeks to arrive, and they are absolute garbage. Not even boxed, just in a plastic bag. They stink like a nail salon, and look and feel like they came from a dollar store. I think the "soles" are actually hard plastic. Spirit Halloween sells better quality than this. Also, they are clearly different than the ad photo. All the good reviews are about ordering, not product. I wish I could upload a photo
Response from CalibootJan 23, 2026
Hello,
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. This is not the experience we want for our customers. Please contact us directly at [email protected]
with your order details so we can look into this further.
Kind regards,
Hannah – Customer Service Team, Caliboot
WS
Walter S.
Shoes could have walked here faster!
I still await product although payment was processed immediately. I would never had ordered the shoes with this type of timeframe regardless of product. I can not speak to quality-unknown. I should have shopped locally. I have learned my lesson. I will never place an order here again.
Response from CalibootJan 20, 2026
Hello Walter,
I’m very sorry to hear about your experience and understand how disappointing this must have been. This is not the standard we aim to provide, and we genuinely want to help review your order. Please reach out to our support team at [email protected]
with your order number so we can assist you toward a resolution.
Kind regards,
Hannah – Customer Service Team, Caliboot
TO
Toadie
Caliboot
Nothing to edit. Quality of this boot is so poor. Give my discount to someone else. Will donate these boots.
First, the shipment was late. Tried to cancel prior to delivery. That failed. I requested a refund and was informed that I would need to pay for the expensive shipping costs back to China or a 75% in store credit. Most importantly the boots smell horrible. A very plastic smell. The quality was nothing like pictured in the link for this boot. Emails are responded to within 24 to 48 hrs so thats kinda nice?? Buy at your own risk.
Response from CalibootJan 20, 2026
Hello Toadie,
I’m very sorry to hear about your experience and understand how frustrating this must have been. This is not the experience we want for our customers, and we genuinely want to help review the delivery and product concerns you mentioned. Please contact our support team at [email protected]
with your order number so we can investigate and assist you further.
Kind regards,
Hannah – Customer Service Team, Caliboot
AB
Amanda B.
Product Did Not Meet Expectations & Return process not user friendly or compatable with today's online consumer
I purchased three pairs of boots, including two pairs advertised as winter boots from Caliboot on the SHOP platform. Based on the product descriptions, images, price point, and existing reviews (SHOP & Trustpilot), I reasonably expected to receive standard footwear, with at least two pairs suitable for cold-weather use. I ordered multiple pairs solely to assess fit and quality, and with the notion to return items that weren't suitable.
Upon delivery, the package was significantly smaller than expected for three pairs of winter boots. All three pairs arrived folded flat and bundled together, each in thin plastic packaging, indicating a lack of structure (not packaged in individual shoe boxes for example).
The materials do not appear consistent with standard boot construction. The soles are extremely thin and foam-like, with no noticeable rubber or insulation. The upper material resembles low-grade felt or thin plastic with a very strong chemical smell- headache inducing. Although the products resemble the advertised images at a superficial level, they do not function or feel like boots and do not align with reasonable consumer expectations created by the marketing and photos. Fit and construction are inconsistent with typical footwear design, and branding labels appear to be glued on and misaligned.
The return process is less desirable for online consumers such as myself. Returns must be initiated by email rather than through a standard return portal. The options provided were:
A full refund only if the items are returned at the customer’s expense to a warehouse in China, with potentially significant shipping costs, OR,
A 75% store credit while keeping the items.
Although, company possibly indicates these return policies somewhere, it wasn't easily apparent to me when I purchased these items and neither option provides a straightforward or consumer-friendly return experience.
Response from CalibootJan 19, 2026
Hello Amanda,
Thank you for taking the time to share such detailed feedback. I’m very sorry to hear that the products and return process did not meet your expectations. This is not the experience we want for our customers, and we genuinely want to review this properly. Please contact our support team at [email protected]
with your order number so we can look into your case in detail and assist you toward a resolution.
Kind regards,
Hannah – Customer Service Team, Caliboot