CalceusReviews of calceus.org

Response from CalceusDec 11, 2019

Dear sir/madam, thank you so much for your order from Calceus first. We are sorry that our items do not fit. There is nothing we can do if you can not provide us the tracking number .Please provides us the return tracking number and Invoice number . Then we can check the parcel you returned. Waiting for your reply.

Response from CalceusDec 4, 2019

Dear Sir/Madam, we are sorry that we could not locate your order .would you please kindly advise your invoice number or the email address/name you used to place the order? We will check your order again when you provide valid order information back.

Response from CalceusDec 4, 2019

Dear Sir/Madam, thank you for your review . We are sorry that the product did not satisfy you. We provided two warehouses for you to return your order. One warehouse in Canada and another warehouse in China.You can choose to send the product back to your nearest warehouse.Please check again the return instructions we sent you .

Response from CalceusDec 4, 2019

Dear Sir/Madam, we are sorry that we could not locate your order .would you please kindly advise your invoice number or the email address/name you used to place the order? We will check your order again when you provide valid order information back.

Response from CalceusDec 4, 2019

Dear Sir/Madam, your tracking number is 9261290988318631372585. We've checked your order's shipping information on the USPS website. It shows that the package has been delivered on 11/30/2019. Please kindly check it. If you did not receive it, please kindly call USPS to check where they left the parcel.

Response from CalceusNov 29, 2019

Dear Sir/Madam, thank you for your review and sorry for the inconvenience caused. We found that you only place an order # 20094430 on our website . Your tracking number is 61290988247050486514. We've checked your order's shipping information on the FedEx website. It shows that the package has been delivered on 9/28/2019. Please kindly check it. If you did not receive it, please kindly call FedEx to check where they left the parcel.

Response from CalceusNov 26, 2019

Dear Sir/Madam, we appreciate your comments and sorry for the inconvenience caused. We have found that your purchased product has been returned and refunded to you.

Response from CalceusNov 26, 2019

Dear Sir/Madam, we appreciate your comments and sorry for the inconvenience caused. For this problem： Based on the photo of the size information you received, we confirm that the size you received is correct. You can check it again by referring to the size chart provided on the website.According to the return policy, if there is no damage problem with our items, customers should be responsible for the return shipping fee.If you still have questions, please contact us in time via email.