Cake Brands USA Reviews | Read Customer Reviews of cakebrandsusa.com

Cake Brands USAReviews of cakebrandsusa.com

4.665 reviews
Bakery & Pastry
1420 Gemini Blvd, Ste 12, Orlando, Florida

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Cake Brands USA

About Cake Brands USA

Cake Brands USA, based in Orlando, Florida, is an Authorized Distributor and Wholesaler of branded food colors, cake and bakery supplies, dry packaged groceries, candy, and spices, specializing in supplying exclusively to global businesses and retailers in the US and South America.Cake Brands is a distributor and wholesaler of popular US brands such as Chefmaster, Wilton, LorAnn Oils, Ateco USA, Badia Spices, Jelly Belly, and many more.Our product range includes Chefmaster Food Writers, Gel colors, and Liqua Gel. Airbrush and Natural Food Colors, among other superior quality Chefmaster products. We are wholesalers of the entire Wilton range of baking & decoration supplies, including Wilton Icing Colors, Candy Colors, Meringue Powder, Wilton baking tools and supplies, LorAnn Flavors and Bakery Emulsions, Jelly Belly Candy, International spice brands like Badia and other international grocery brands like Maggi, Dabur, Ayur, Ajanta Adusol, Godrej, etc.

Cake Brands USA (cakebrandsusa.com) has 65 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: cakebrandsusa.com
Website: cakebrandsusa.com
Category: Bakery & Pastry
Location: Orlando, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 91% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cake Brands USA reviews

65 approved reviews, newest moderated first

FAISALFARMAN L.
Aug 18, 2024
Remarkable Experience (Invoices are accepted)
I had a truly remarkable experience working with them. Despite my initial concerns due to the negative reviews, I decided to give them a chance, and i am glad I did. It turns out that all the negative feedback was not reflective of the actual service provided. My experience was smooth and positive. They helped me in the ungating process and also provided all the necessary documentation including invoices and product pictures etc. If you are hesitant due to negative reviews, i can confidently say that my experience was excellent and the reviews don't reflect the the quality of service you'll receive. I highly recommend to work with them.
Response from Cake Brands USAJan 28, 2026
Thank you so much for taking the time to share such detailed feedback. We truly appreciate your trust in giving us the opportunity to work with you, and we’re glad to hear that your experience was smooth and positive. It’s great to know our team was able to support you through the ungating process and provide all the necessary documentation. Your recommendation means a great deal to us, and we look forward to continuing to support your success.
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Akbar
Aug 6, 2024
Very cooperative staff.
Very cooperative staff.
Response from Cake Brands USAAug 12, 2024
I'm glad we were able to assist you with your orders. Thank you for your kind feedback and we look forward to hearing from you soon.
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Bin Aziz Stores L.
Aug 4, 2024
Service level
With respect to our recent order we are satisfied with the level of their service and would recommend them for next purchases. Bin Aziz Stores LLC
Response from Cake Brands USAAug 12, 2024
Thank you for your kind feedback. I'm glad that you had a good experience with our team. We look forward to working with you again!
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Saeed A.
Jul 6, 2024
do you provide authorization latter
i just want a one question from "cake distributor"tha do you provide authorization latter or in simple way does amazon accept your invoice for reselling
Response from Cake Brands USAJul 8, 2024
Hello Saeed, thank you for getting in touch. Please email our sales team at [email protected] and they will be happy to provide you with more information.
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Yvette
Jun 28, 2024
There is no software as they provided a…
There is no software as they provided a prep form to fill out for the services we need which is easy to use and not time-consuming
Response from Cake Brands USAJun 28, 2024
Thank you for your feedback! I'm pleased to hear that you found our prep form user-friendly and efficient. We also offer software that is equally user-friendly, though we understand that some customers prefer the prep forms. We appreciate your input and continuously strive to make our processes as easy as possible for our customers.
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JUNAID K.
Jun 19, 2024
best products
trusted brand, quality products,
Response from Cake Brands USAJun 19, 2024
I'm glad you were satisfied with our services and products. Thank you Mr. Junaid! Your feedback means a lot to our team and we look forward to your business.
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VHA
May 28, 2024
AMAZON account DEACTIVATION
I regret to inform you that Amazon has determined that the product dispatched from the CakeBrandsUSA warehouse is inauthentic, resulting in the DEACTIVATION of my amazon account. I have requested assistance from CakeBrandsUSA to provide evidence to counter Amazon's claim; however, they have not responded to my emails. While they are extremely helpful during the purchasing process, it is crucial that the authentic product is sent, as this may lead to account DEACTIVATION.
Response from Cake Brands USAAug 22, 2024
Hello VHA, Thank you for sharing your feedback. I’m sorry to hear about the challenges you’ve encountered. I looked into your order and the items you purchased. We have tried our best to provide you with all the documentation to prove the authenticity of our products. We take great pride in ensuring the authenticity of our products and provide all necessary documentation to our direct customers to support this. Unfortunately, if a third party, like an online marketplace, does not accept these documents, we have limited means to address this issue directly. We always encourage our online sellers to secure the proper approvals from their platforms before listing our products to help prevent such issues. As a distributor, while we can guarantee the authenticity of our products, we can't control third-party platform policies. If there's anything more we can do to assist you or if you have further questions, please don’t hesitate to reach out directly. Thank you for your understanding.
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ambreen Z.
May 17, 2024
VERY NICE AND PROFESSIONAL TEAM BEHIND…
VERY NICE AND PROFESSIONAL TEAM BEHIND THIS BRAND I LIKE THERE SERVICES THANKS ALOT
Response from Cake Brands USAMay 17, 2024
Thank you Ms.Ambreen.We deeply appreciate the remarkable display of support. It has been our privilege to offer our services, and we will continue to be available as a resource whenever you may require assistance in the future.
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