CahootReviews of cahoot.ai

We are having a great experience with the Cahoot platform. We truly appreciate the continuous support provided by the team. Cahoot's robust features and functions have helped us simplify our day-to-day operations to handle multiple clients. Their customer support is responsive and very helpful. They are constantly working on updating the features and making the technology better with every passing day. We particularly love how seamlessly the platform handles FIFO compliances for the kind of goods we deal in.

We’ve been working with Cahoot for nearly 5 years now and I can speak from my personal experience. First, Cahoot software and platform is miles ahead of the other leading shipping solutions on the market because they’ve designed it from the ground up with today’s fulfillment needs in mind. We save hours daily since we switched. Second, their customer service is highly responsive and competent and they focus on resolving issues quickly. Happy to report that there really aren’t many issues but it’s good to know that the Cahoot team is there to help us when we need. Cahoot has always treated us fairly and their pricing is reasonable. I recommend Cahoot to other Sellers without reservation.

Used to work great but a lot of issues as of late and owner refuses to cancel subscription.

Cahoot is a great company with a team of real innovators and a fantastic software. My review will be focused more on the software: The Cahoot software is very well thought out, with many unique features that set them apart from the competition. What was really a game changer for us is the fact that the software does rate shopping automatically and when we came in each morning to the office the labels were ready to be printed, saving us a tremendous amount of time and giving us the peace of mind that we are paying the lowest rates for our shipping. This enabled us to keep up with spikes in demand, such as when COVID-19 hit and Amazon FBA was backlogged for 2 months. I also love their built-in WMS tools, such as "Scan to verify" which essentially guarantees we are shipping the correct item every time! Finally, Cahoot has a customer support that really listens to the feedback of their users, and is constantly looking to improve their product. We started with them when the software was still pretty new, and they implemented many changes based on our feedback. This is not something to take for granted!

We started using Cahoot about three months ago and they have been great to work with -- always trying to provide great service and address any concerns and issues quickly and effectively. We've been very impressed with their shipping performance and communication on status of delivery for packages. It's very helpful to know when a package has run into a delivery problem so that we can be proactive with the situation instead of reactive after a customer contacts us. They also set up a HAZMAT shipping solution to ship our products that contain lithium ion batteries which was previously a challenge for another large 3PL company we were using. They do a good job with this and we've had almost no problems so far.

Cahoot has made ecommerce easier for our gourmet candied nuts business. Their features like late same-day cutoffs and weekend fulfillment helps with timely delivery of our products.

Cahoot has been very responsive and helped us begin to scale in the first year of our business. Good people. Patient. Always willing to jump on a call and figure things out. We are not yet doing high volume, but they recognized the vision and trajectory of our brand and we expect to rely on them much more in the years to come!

We use cahoot as our logistic platform in the US and we are really happy to work with them.