CahootReviews of cahoot.ai

We engaged Cahoot for ecommerce fulfillment services in April 2026. Before a single order was shipped, they demanded a $1,000 security deposit — a figure that appears nowhere in any document we signed. When we pointed this out, communication ceased while they retained our setup and platform fees (approx $1800). Our signed agreements state only that a deposit may be required once weekly shipping costs exceed $200. That threshold was never reached. Despite this, Cahoot has refused to return fees paid for services that never became operational, and continues to invoice us for storage of goods we have been unable to retrieve. We would also flag to prospective customers that Cahoot's standard agreements contractually require clients to provide reviews and testimonials, and offer discounts in exchange for marketing support. This is documented in their signed contracts. Readers may wish to factor this into how they weigh the positive reviews on this platform.

Absolute con artist company. They will lead you on with constant promises of all the savings they will get you, but once you sign up you find out all the things needed to actually update your inventory programmatically all cost extra and that savings somehow involve you sending truck loads of inventory. They don't tell you everything has to be done manually through your side down to actually adding available inventory from their warehouse to sellercentral. Once we figured this out, they had our inventory and wanted us to pay $200,000 in monthly fees to buy out our contract that wasn't even a month old. We hadn't even sold $500 yet, and they held less than 10k in inventory. When we pointed out that they failed to meet even basic obligations for a company our size, that all fulfilment and even receiving cost were MORE than what we were already paying, they responded that they needed more time and that they met all responsibilities. Don't waste your time with this bait and switch company. There only concern is roping you in and milking you to get out.

In my 7 years of business, the "partnership" with Cahoot has been the worst business mistake of my career. Stay far away! They constantly made errors with shipping, i.e a simple 60 piece wholesale order took 2 months to ship when they promised 2-3 days, they also promised they'd be able to use customer supplied labels but then redacted it and we had customers constantly emailing us the wrong products were shipped or missing items. Finally the worst part is now we want to break away from this scam, move our 6k pcs of inventory, (less than 100 boxes), they're requiring we pay $22,000 USD. It's a 5 hour job to move inventory yet they are pigheaded we must pay that amount to release our property. They misguided fees in intro calls, saying removal fees are billed as a wholesale order, ($45 an hour) - however they have a hidden fee which they claim entitles them to a $2.99 removal cost + additional BS fees ontop of it.

Used to work great but a lot of issues as of late and owner refuses to cancel subscription.

Surprised these guys are still in business. They are horrible and very unreliable. Their agreement prevents any of their customers from leaving any negative reviews and requires to leave positive. They one thing they are good at is finding a way to silence the horrible experience many have had

We used Cahoot for more than two years and spent tens of thousands on fulfillment services. The platform appeared promising at first, but in our experience it often failed to perform as expected. Order syncs failed. Shipments were delayed. Tracking numbers were not scanned. We had to manually monitor every order to prevent issues. After several written complaints and a formal termination request, Cahoot did not cooperate. They cited an auto-renewal clause, demanded additional payments, and did not release our inventory. They also restricted our access to the platform without prior notice. CEO Manish Chowdhary responded to our termination attempt by stating: “You’re trying to back out of obligations you clearly agreed to. We will pursue what we’re owed.” In our view, there was no effort to address the problems we raised — only continued demands and threats of billing. The relationship began with professional communication but ended with legal pressure and withheld property. Based on our experience, we cannot recommend this company. Sellers should carefully evaluate alternatives before choosing a fulfillment partner. This review reflects our personal business experience with Cahoot and our interpretation of events.

We had a horrible experience with Cahoot. Beware when doing business with Cahoot. We had a very unpleasant experience and question their honesty and integrity. After we signed on with them and after they took our money for a year upfront and after shipped our inventory into their warehouse, they presented us with a new lop-sided Agreement that no sane person could sign (I apologize to anyone who signed this agreement because you felt you had no choice). We had to take back our inventory and lost over $10000 with this company. They refuse to refund for prepaid service and damage caused by their warehouse. (1) I believe that no honest company would present a new agreement and service levels that are undisclosed till after they take your money and hold your inventory hostage. (2) They accept no responsibility for any intentional or non intentional errors or damage to your inventory while demanding their fulfilment partners accept full responsibility for the same for any errors or mistakes and (3) they are falsifying positive reviews as @Corey Tournet reported in his review. Many of the reviews here are by ownership or management in Cahoot.