Established in 2006, CA Glasses was born as an alternative for people looking for high quality prescription sports and safety glasses. We develop high quality, ANSI and FDA complied frames and lenses for our consumers, and sell them at prices everyone can afford.CAGlasses is a company with a passion for the eye. Whether you are looking for safety glasses for work, sports glasses for passion or eyeglasses for fashion, buying them in our store is extremely easy and enjoyable. We strive to meet every needs of our customers and leave everyone looking great and happy.Interestingly, our desire for high quality lenses led us to establish an optical lab that make not only high standard optical lenses and but eventually allow us to make medical grade products for doctors and dentists. We are excited about what the future brings and open-minded about finding new technologies to meet our client's future needs.
caglasses.com (caglasses.com) has 202 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Consumer
Met my needs when my days was passed. Lens popped it and broke string. They replaced a new set and ship free
Response from caglasses.comNov 12, 2025
Thank you for sharing your experience! We’re glad we could quickly replace your lenses and get a new set to you at no extra cost. Your satisfaction is our priority, and we appreciate you trusting CA Glasses to meet your needs.
Jay P.
I paid for my glasses in full and a month later they still have not shipped. Multiple e-mails that were replied with faulse information about production and quality inspection. There are TOO MANY OTHER ON-LINE PLACES TO ORDER FROM.
Response from caglasses.comNov 16, 2025
We’re very sorry for the delay and for the incorrect updates you received — that’s not acceptable and not the experience we want for our customers. We appreciate you bringing this to our attention, and we’re reviewing what happened so we can prevent it in the future. If you contact us with your order number, we’ll make sure you get an accurate update right away.
Pat
Placed order over a month ago and did not receive sunglasses. Company does not respond to order inquiry. Do not recommend
Response from caglasses.comNov 16, 2025
We’re very sorry for the delay and the lack of communication you experienced. This is not the experience we want for our customers. Please contact us directly with your order number so we can investigate immediately and get your sunglasses shipped or provide a resolution. We appreciate your patience.
rick T.
I placed an order for safety glasses on September 3rd and have been tracking the shipment closely. The order didn’t ship until September 11th and showed a few movements between September 11–13, but nothing since then. I contacted CA Glasses multiple times for help, and today was the last time. The representative I spoke with was extremely rude and told me it was “out of their hands” and that I needed to resolve the issue myself with USPS. That is completely unacceptable customer service. Perfect service would mean assisting the customer through the issue, not dismissing it. Because of how this was handled, this will absolutely be the last purchase I make from CA Glasses. If the glasses ever do arrive, they will be returned immediately. CA Glasses should have handled this differently, and I cannot recommend them.
Response from caglasses.comNov 11, 2025
Hello, Thank you for sharing your feedback. We’re very sorry for the delay you experienced with your shipment and for the frustration you felt when reaching out for support. Your concerns are valid, and we understand how disappointing it is when an order does not arrive within the expected timeframe. We want to assure you that we never intend for our customers to feel dismissed. While USPS handles the delivery once a package is in transit, our team should have assisted you more clearly and respectfully through the next steps. We are reviewing this situation internally to ensure it is handled better moving forward. We would like to help resolve this for you now. Please contact us directly at 1855 598 2020 with your order number so we can either assist with a replacement or initiate a full refund based on your preference. Your satisfaction matters to us, and we genuinely appreciate the chance to make this right. Kind regards, Sam CA Glasses Customer Support
Kip
The final product is as hoped: comfortable & great vision. Hiccups getting there as my strong prescription could not be made to fit the frames I originally requested, per a CA Glasses email weeks after request submission. Possibly an improvement would be to know beforehand which frames are incompatible with what strength prescriptions. This took about a month to work through.
Response from caglasses.comNov 16, 2025
Thank you for your feedback! We’re glad the final glasses are comfortable and provide great vision. We appreciate your suggestion about noting frame compatibility with strong prescriptions — it’s a helpful idea we’ll look into to improve our process. Thank you for your patience as we worked through the order!
Jin Y.
The only reason for the one star is because I cannot give zero stars and write this review. After numerous attempts at reaching out to CS, I finally got a response 39 days after the order. All of a sudden, the status on their website shows shipped after my last email which states my order was delivered by USPS 8 days ago. Never got it and requested a full refund. This place looks very fraudulent. I will update this review if I get a refund soon.
Response from caglasses.comNov 11, 2025
Hi Jin, Thank you for sharing your feedback. We’re very sorry for the delay you experienced with your order and for any frustration it caused. We understand how important timely delivery is. We did offer a free remake and reshipment to resolve the issue, but we respect your decision to decline. As requested, a full refund has been processed back to your original payment method. We appreciate the opportunity to improve and will continue working to provide clearer communication and faster resolution in the future. If there’s anything more we can assist with, please feel free to reach out directly. Sincerely, Sam
Daryl H.
Glasses were not made to the prescription. So they made a s e cond pair they werebth supposed to be safty glasses and lens there are none safty glasses e minding with safty. I could not see through either pair they sent. I sent both pairs back and they will not give me a refund the refund I received was only for one pair I did not get reimbursed for the first pair.
Response from caglasses.comNov 16, 2025
We’re very sorry to hear about the issues with your glasses and that your experience was frustrating. This is not the level of service we aim to provide. Please contact us directly with your order details so we can review your case and work toward a resolution. Your feedback is important and helps us improve our quality control and customer service. UPDATE: Order # CA2025041021781566 Refund issued July 16 2025 back to payment source
Lillie C.
Ordered sports goggles for my son. The very first time he used them, the lenses kept popping out. They took a month to send a new frame only for the same thing to keep happening. They fall out so much the lenses are now chipped. Trying to give them a chance to make it right but now they say is prescription is too strong and he needs thinner lenses. Requested a refund and getting the run around. They are horrible.
Response from caglasses.comJul 8, 2025
hi, Lillie. Could you share your order number? We are not able to locate any order under your name. Customer satisfaction is our top priority, please let us know your order number so we can take care of your concerns right away
