Caesars EntertainmentReviews of caesarspalace.com

The online gaming is a joke it’s worse then high way robbery no bonus just take take take

Months on in and can not win, slots are so predictable and are fine tuned to take your money. I wonder who programs their slots and how much they get paid on the side.....

Unbelievably untrustworthy! Do not use this app for betting. After winning a certain amount on a constant basis they will call your wins losses!! No BS! I have proof. I have 4 wins that are verified by score alone. They decided not to pay which is unbelievable because I have the print out of the bet before the game was over! I won but they say LOST. This is the 2nd time this has happened with them . Draft Kings and MGM are very reliable. Don't use Ceasers ever!

Absolutely worst on line casino. They will pay you zero. Stay far away from this site.

Absolute GARBAGE Sportsbook, DO NOT RECOMMEND! The welcome bonus says "Bet 50 dollars, receive 250 in Bonus Bets!" What they hide in the wall of text is that if your first deposit isn't 50 then you will not receive your bonus bets. Now why would that be a rule? Of course to screw people out of money, why else? I even opened a live chat with one of their useless customer service reps and was told "Deposit 50 dollars, make a 50 dollar bet, and you will get your bonus bets" So I did, and I never got them. Complete garbage sportsbook that isn't worth the time. They hide things in tiny print that make NO SENSE AT ALL other than to be cheap and find ways to take your money. AVOID AT ALL COSTS!

I wouldn't recommend to anyone to place bets with Caesar's Sportsbook (c/oTN SportsBook). This corporation has no problem accepting my deposits when placing a bet. The issue arises whenever I have requested withdraws. For sake of brevity, I have been in constant communication with customer support in attempts to remedy the issue. I have been unsuccessful since 09/02/2023 in rectifying payout issue. Today I spent two hours going around in circles with different representatives and no resolution. Caesar's SportsBook personnel claim that the issue is with my bank or the payment processor. This is nonsensical for Caesar's SportsBook has no problem taking deposits from the same card. Beware.

Never Again will I Stay/Play/Deal with Caesars Entertainment. Ever since Eldorado bought out no one is happy with Promotions, Entertainment, Hotels, Experience. Three Diamond Levels? What separates Seven Star from Diamond? Same lines to wait in, same parking, same everything. Whomever created should be fired. What’s incentive to make Seven Star? Trip? MGM, Hard Rock and several other companies no longer match our cards…why? Because they hand out Diamond just for walking in door. Worst company ever. Thanks to Eldorado you have destroyed an icon.

We tried to communicate with them regarding a reservation at The Paris Las Vegas but between March and July we got not response. I handed in a letter of complaint on arrival at the hotel. They did not contact us. I rang guest services (of which there were literally non) and was repeatedly told that a customer services manager would contact us. They never did. Beds were not made or bins emptied for the duration of our stay. Beware of eating in their restaurants or drinking in their bars. Quality is mediocre and prices are sky high! We paid over $17 for 3/4 of a pint served in a jam jar and were then told that we had to drink up as they were closing. Lifts failed. The Eiffel Tower was shut on one occasion that we went to go up and there was a notice stating that this was due to the weather. When we enquired we were told that the real reason was lift failure. That sums up the approach they have to integrity. We couldn't join the rewards programme online before we travelled as the application form prevents application from countries in the EU. I pointed out that the UK had not been a member for some years but clearly they can't be bothered to do an update. It is a shame that they are so dismissive of their clients as it is a good location.