Caesars EntertainmentReviews of caesarspalace.com

As I was checking in, I was so excited to stay at Caesars Palace. We were shocked and disgusted once we entered the room. The carpet appeared to be decades old with matted filth. The lighting was horrendous. We needed to use the flashlights on our phones even with all the lights on. The bathroom light was a fright to look at. The ironing board cover was deplorable. Instantly stained our clothes. Clearly no remodeling of any kind in many years. What a nightmare-ish expensive experience.

Been waiting on a withdrawal for nearly a month and contacted support 5x to no avail. Have received no communication as promised. They have absolutely no idea what is going on and will take your money apparently.

This app is garbage I just deleted it they are the biggest crooks out of all the apps for months I could not win or get some of my loses it’s all predictable spins on the slots this app doesn’t give you a chance to try to win anything it just takes your money Do yourself a favor and delete this garbage app

This site is no doubt the worse online gaming site there is. There's no payout they just take your money. My advice to everyone that is about to enter into this site DONT this is the biggest rip off online the only reason why I'm giving them a one star is because that's the lowest it will allow.

I've been a Ceasars member for over 10years. Triple 7 tier card holder. Im disappointed in the rewards and no invitations and perks. For spending close, if not more then 200k a year, i have zero free slot plays. ZERO $0 There need to be a change. My representative never return text messages or calls. This place is getting terrible. Im looking for a new place. Im pretty sure some other casino would love my 200k a year.

Well Caesars has reached a new low in the hospitality industry. Las Vegas has certainly made a shift away from fun family entertainment this organization has made it perfectly clear children are not welcome. They will take the Christmas money away from a 8 and 13 year old and basically steal it and then run you through a phone tree to avoid doing anything about it. We spoke to 3 management level employees and have attempted to reach corporate to no avail. Go ahead and hide behind your phone system while you steal childrens money. This is the hospitality industry and people will fight back. You lost my 25 years of support over this issue and I'm sure I'm not the only one. Long story short my grandkids spent their Christmas money on $80 worth of arcade cards at the arcade at horseshoe. Moments after they purchased a card the arcade was closed for technical difficulties and all the management staff could say was too bad so sad about $80 they spent on their arcade cards they could not use. They were said there was no way too issue a refund They wouldn't even give them a gift out of the gift area at the arcade to compensate I have never seen a more callous and ridiculous series of events from what is supposedly the largest entertainment and gaming company in the world. We are done with Caesars and won't be back. We spent 2 hours on the phone trying to give you an opportunity to make it right and the excuses that came out of your management staff were absolutely ridiculous. And the fact that corporate won't even return my phone call is even more ridiculous....... Consumers will fight back!!!!!

For starters. They can honor their promotions!. They stiffed me on a 150 bonus wager after meeting the bet the board threshold of 8 wins against spread out of 11 qualifying games. All they do is make up lies when you try to get what you are entitled to! The customer service is a joke!

Absolutely horribly sportsbook. After having one leg voided on a parlay, where all other legs won, they decide to count my entire bet as a loss just because a player did not play. On any other sportsbook, if there is one or even more than one voided leg in your parlay, it will remove that leg, and update the odds and payouts accordingly. Caesars straight up robbed me of my win. To make it worse, it was placed with a bonus bet, so i know im definitely not getting refunded. Absolutely atrocious sportsbook and i wouldn’t recommend to anyone who values their money or themselves. Caesars is going downhill so fast, i wouldnt be surprised if they end up bankrupt within the next 5 years.