Dona
Awful
Awful. They have stored my data for different months. They reached out that they wanted me to verify my profile. I tried so. My documents were scanned but not accepted due to a different nationality from the application country. Well, it's always European and that doesn't mean I don't speak the application language. The associate told me to have passed my issue to the correct department, then just in a couple of minutes later she told me that I need to learn more and that my application was refused. Terrible.
Response from Cadence TranslateAug 11, 2025
Hi there - I apologize for this experience. We'd like to help to understand if the issue was on our side or that of our identity verification provider. Can you reach out to [email protected]? We will do the necessary followups. -Matt




