CADDISReviews of caddislife.com

Scammer . Never ever shopped here, visited their site or bought a thing yet they bought my email address and have begun scamming and spamming. stay the hell of these crooks

Ordered a pair of glasses online was charged eight dollars shipping with an arrival date of four business days. It’s now been almost a month and have not received the glasses. They’ve been tracked all over the place and then eventually sent back to Utah one of their representatives had the nerve to text me a week ago( unsolicited) , trying to sell me a pair of glasses as I’ve been on their website when I explained the situation to Her only comment was I’m really sorry. Maybe you should contact our customer support team. Terrible customer experience I will deny the charge on my credit card.

I was really hopeful about these glasses, but what a disappointment. I ordered progressive readers, got delivered glasses with no prescription. Plus a lens was scratched. Customer service was not helpful. I sent a few emails, had to call them. Offered me 10% off and to expedite shipping but would be 5-7 business days to get the glasses made. When I asked to speak to a manager, was told they would call right back. Never for the call. Took almost two weeks to get them and then have to wait another two weeks for the correct pair to arrive. Bummer, the frames are cool but time to get product and customer service are substandard for paying close to $200 for readers.

I ordered classic readers with clear lenses. The frames are beautiful but the lenses are awful. There is a weird tint to them and they are uncomfortable to look through. I cannot read clearly despite having other readers with the same correction. Also? These glasses are over $100 -- they're premium reading glass and yet there are no free returns. You have to pay $8 to return. Ridiculous. I will never buy from them again.

I do like the finished product of the glasses. However, it took several bent pairs, a wrong pair with the wrong prescription, a right pair with tons of fingerprints (not a big deal but just unprofessional), along with hopefully just returning the bad pair and waiting another two weeks to get the other correct pair. Not impressed. And bummed bc I do want to like this company. The frames seem to be good quality otherwise.

What a lovely exchange process and a delightful team! I appreciate how above and beyond this company went to ensure that I was able to get what I needed. Thank you; I will be back!!

Good morning, I need to return one of the pairs of reading glasses I ordered as they fit too small – even though the Caddis website indicates they fit “large to extra large.” The original price was $145. I purchased the Muzzy Readers at a discount of 21% which makes the price I paid for the Muzzy’s $114.55. When I received the return label and order to send the Muzzy readers back I discovered that not only do I have to pay shipping costs to have them shipped back but I also only receive a return credit of $68.49. The math in this return makes no sense at all and is a joke. The glasses I’m returning are not custom and have never been worn. Why would I not receive the $114.55 plus tax that I paid for the readers? Additionally, almost all high-end websites offer free shipping and free returns. It’s disappointing that Caddis Life receives the benefit of selling products under “high end” terms but returns them to their customers under “discount store/drug store” terms. I have purchased eight pairs of readers in the past 24 months. I will never ever purchase from Caddis Life again. Wendy

I ordered two pairs of progressive readers with blue light filtering from Caddis. Both pairs were stylish and comfortable, but that's where the positives end. I've been wearing Foster Grant drugstore progressives for years without any problem. The Caddis glasses, however had an abrupt demarcation between strengths making them disorienting to wear. Also the mid-range section where I would view my computer screen was not strong enough despite being the same strength I wear in other glasses. Plus, the blue light filtering causes a weird reflection/ghost image above screens I viewed. No matter how I adjusted them on my face, I found them to be unwearable.