CadadesignsCadadesigns is listed under Home Goods Stores in California, California.
Cadadesigns (cadadesigns.com) has 61 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Showing 30 reviews with 1 star · Clear filters
Donna J.
HORRIBLE….NEVER order from them. The item looked nothing like the pics…so I tried to return it and they would not let me!! TERRIBLE customer service….i will NEVER order from them again and will post all over social Media how TERRIBLE they’re customer service is.I bet they won’t even print this review!!
Anne S.
I would give 0 stars if possible!!! I only wish I would have checked trust pilot BEFORE doing business with Cadadesigns… I ordered 3 items.. Needed to return 2,.. Called and left 2 voicemails… Emailed on the “contact us” page…No response… I then returned to the website and read and re-read the return policy.. Followed all the steps as specified… No one ever returned my call… Finally received an email. But late, after I had sent the items back according to their policy as written on their website. It’s one of those scam sites where they are now stating they want “photographic evidence”…They won’t process my return … They have the items AND my money!!! I guess if you are an illegitimate business, this is how you operate… Shame on you Linda
Kayla R.
I would give 0 stars if I absolutely could I was told my item shipped then I check shipping and it says in pre transit hasn’t changed then they email me saying my item is out of stock ! This is a SCAM and I am so upset I ordered a hoodie for my son for 50 bucks and not getting what I paid for and they have yet to respond back to me after me requesting my refund for a product I’m not receiving!!
Response from CadadesignsFeb 2, 2026
We are currently processing your refund. Please note that it may take 2–10 business days for the refunded amount to appear in your account. We sincerely apologize that the product is out of stock. We hope to have the opportunity to serve you again in the future. Thank you for your patience and understanding.
clare T.
Cancel my orders I do not want them I think this is a scam
Jayne S.
Buyers beware!!!! I purchased a T-shirt on Cadadesigns Website. After my order arrived the T-shirt was a little tight on the chest area So I emailed customer service to ask for exchange for a larger size . I knew that the return shipping was on the customer per there return/ exchange policy . Linda from Cadadesigns emailed me back and ask would I take measurements of the T-shirt and email her the pics . So I took the measurements and sent the pics I also informed Linda that it was not a quality issue of the T-shirt.. it was a size issue. Linda emailed me back and ask me to take more measurements of T-shirt So I emailed her with more measurements of the T-shirt Long story short after I emailed the second set of pics of the measurements . Linda emailed me back and informed me that the company is not going to allow me to exchange my T-shirt Keep in mind this t-shirt was in brand new condition in fact I emailed the company one day after my order arrived never worn , tried on once . I read the return/ exchange policy for this company it clearly says for buyer’s remorse the shipping will on the customer . I was prepared to pay the shipping cost to exchange for a larger size I did realize that there return/ exchange policy is a big SCAM Yes there merchandise is cheap and fake . But NOT to allow a customer to exchange for different size is not cool Buyers beware of this website if you need to exchange or want a refund. It’s not going happen I would highly NOT recommend Cadadesigns.
Response from CadadesignsOct 6, 2025
We have carefully reviewed the images you provided and have completed our assessment based on the measurements via our email support. Regarding the chest, we found that the measurement provided was 19 x 2 = 38 inches. Our size chart indicates a width of 39.37 inches. This results in a difference of 1.37 inches. Given that manual measurements have an allowed tolerance of ±2 inches, this measurement falls within the acceptable range. For the length, the measurement you provided was 26.3 inches, while our size chart shows 27.17 inches. This is a difference of 0.87 inches. As the allowable tolerance for length measurements is ±1 inch, this result is also within the acceptable range. Based on these findings, we can confirm that the product you received meets our required quality standards and is within the specified measurement tolerances. Therefore, we regret to inform you that we are unable to provide support for an exchange or return for this order. We kindly ask for your understanding in this matter. Best, Cadadesigns Teams
Stephanie D.
I ordered two women’s tee shirts they came in two different sizes and the quality is terrible I would not recommend them at all
Response from CadadesignsJun 6, 2025
So sorry for this inconvenience. Please kindly hit us a reply at [email protected] and let us know the specific problem and your order ID to help us solve the problem shortly for you. We always put customer's need on the high priority.
Dean A.
Bought a white sweatshirt for 60 bucks including shipping and tax. Arrived damaged and covered in blue link. Emailed their designated customer service address three times. No reply.
Response from CadadesignsMay 27, 2025
Hi. We're so sorry for all inconvenience. We did not know your ID information. We hope you can contact us via email support at [email protected]. We're willing to address your issue and check the problem for you immediately. Thank you for your attention.
Clint J.
Good morning Linda, I selected XL when I was ordering both shirts. The menu gave me the options to select a "COMFORT COLOR" shirt, which I thought would be a softer blend of cotton t-shirt, and I paid an extra $7.00 for "COMFORT COLOR" and upon receiving both shirts they were basic/regular cotton t-shirts and size smalls. I requested a size exchange, and I also paid additional funds for a basic t-shirt. Never requested my money back only an exchange of size. It's extremely disappointing that you refuse to accommodate a size exchange. I WOULD DISCOURAGE ANYONE FROM PURCHASING FROM THIS SITE. Clint
Response from CadadesignsApr 16, 2025
Thank you for your feedback. We'd like to clarify a few points regarding your order: We have fulfilled your order exactly according to the option you selected at checkout. A new invoice was sent to you prior to shipping, but unfortunately, we did not receive any response requesting a size change in time. Therefore, we proceeded with the selected size S, as per the order details. As for the Comfort Colors base, this was clearly stated in the product option name you chose, and the label on the garment matches the option as described. We’d like to reaffirm that we’ve followed all processes correctly. However, we noticed your public review may not reflect the full context accurately. Thank you for your understanding and we hope to have the opportunity to serve you better next time. Warm regards, Cadadesigns Team