CadadesignsReviews of cadadesigns.com

Response from CadadesignsDec 28, 2024

Hi, Thank you for your feedback. After reviewing your order details, we would like to confirm that we have sent the correct product as per your selection. For this product, the only available color is the default black, as displayed on our website. We do not offer a gray option for this item as you mentioned. In this case, we regret to inform you that we are unable to provide further assistance since the product delivered matches your order. Thank you for your understanding, and we sincerely apologize for any confusion caused. If you have any other questions or concerns, feel free to contact us. Best regards, Cadadesigns Team

Response from CadadesignsNov 15, 2024

Hi. Thank you so much for sharing your experience with us. We sent you the correct item that you ordered so we are so sorry that we can't assist you in this matter. With this cost, we have tried our best to bring quality products, suitable for the price you paid. We haven't yet heard any customer complaints, and this is the first one we have. However, we have considered your suggestions and will do our best to improve our products as much as possible. To show our goodwill, we will give a coupon code 10% to re-order. We hope you can kindly understand and sympathize with us. Best regards, Cadadesigns Team

Response from CadadesignsSep 21, 2024

Hi, I’m sorry to hear about your recent experience at Cadadesigns. Your feedback is important to us. Could you share more details so we can address the issue? Thank you for your understanding. Best, Cadadesigns Teams

Response from CadadesignsAug 19, 2024

I’m sorry to hear about your recent experience at Cadadesigns. Your feedback is important to us. Could you share more details so we can address the issue? We'd like to offer you the coupon with 10% OFF as an apology. Thank you for your understanding. Cadadesigns Team

Response from CadadesignsAug 17, 2024

Hi. Thank you so much for sharing your experience with us. We sent you the correct item that you ordered so we are so sorry that we can't assist you in this matter. With this cost, we have tried our best to bring quality products, suitable for the price you paid. We haven't yet heard any customer complaints, and this is the first one we have. However, we have considered your suggestions and will do our best to improve our products as much as possible. To show our goodwill, we will give a coupon code 10% to re-order. We hope you can kindly understand and sympathize with us. Best regards, Cadadesigns Team

Response from CadadesignsAug 5, 2024

Hi. Thank you so much for sharing your experience with us. We really appreciate your feedback on the received item and we're happy to make the right things for you. To avoid misunderstanding, can you please take some pictures of the ENTIRE FRONT & BACK & its DEFECTS and send them back to us via email " [email protected]"? Please kindly spread it out straightly on a flat surface. We will check & solve the case when we receive the photos. Hope to receive your response and photos Kind regards, Cadadesigns Team

Response from CadadesignsAug 5, 2024

Hi. Thank you so much for sharing your experience with us. We appreciate your feedback on the received item and we're happy to make the right things for you. To avoid misunderstanding, can you please take some pictures of the ENTIRE FRONT & BACK & its DEFECTS and send them back to us via email " [email protected]"? Please kindly spread it out straightly on a flat surface. We will check & solve the case when we receive the photos. Hope to receive your response and photos Kind regards, Cadadesigns Team

Response from CadadesignsAug 5, 2024

Hi. Thank you so much for sharing your experience with us. We sent you the correct item that you ordered so we are so sorry that we can't assist you in this matter. With this cost, we have tried our best to bring quality products, suitable for the price you paid. We haven't yet heard any customer complaints, and this is the first one we have. However, we have considered your suggestions and will do our best to improve our products as much as possible. To show our goodwill, we will give a coupon code ''THANKS10" to re-order. We hope you can kindly understand and sympathize with us. Best regards, Cadadesigns Team