CabrexaReviews of cabrexa.com

No goods received and no refund after 4 weeks. Terrible service.

Order placed and no delivery, eventually gave excuse of reorganising warehouse, still no delivery date. They do not answer telephone or texts. It takes ages to get an e-mail response. I rang Bank, if you do not get a refund they will pursue it for you with their fraud office if you paid that way. I told Cabrexa that if I did not get a refund I would continue with the case I had spoken to the Bank about and possibly report a case to Trading standards - guess what I got my refund after a few e-mails from them within days!!! Perhaps a harder approach is necessary when they will not listen.

oh no, looks like I've fallen victim to this company too. Wont honour their refund policy. They won't reply to any form of contact, quick to take your hard earned cash though! Perhaps financial ombudsmen will be the next step, I'm not letting this go. Disgusting treatment of customers this company needs to be reported! Cabrexa/Laura sort it out!!!

I'd have given a zero if I could have. Covers arrived and were apart at seams, impossible to use. They said they would send me more ASAP as I needed them for Christmas only arrived few days ago so asked for return/refund. They totally ignore you so looks like I'm never getting refund. Avoid for sure.

Ordered my covers, 6 chairs, and received two fit for purpose, 4 not. Emailed with photos and got a wonderful initial response, apologising and stating they’d send replacements. Over a month later, and some emails etc, still nothing. Avoid like the plague. They are liars, their products are not worthy of the price.

This company is a scam. It is not based in the UK, I suspect they are in China. I received the goods I ordered but they are way too big for my chairs. I contact customer service and Laura replied asking for more information, the measurements of my chairs and pictures, all of which I supplied by return. Now six weeks later after multiple emails, phone calls (straight to voicemail), Facebook Messenger messages (which are ignored), I am no further forward. The products are substandard and the customer service is non existent. AVOID AVOID AVOID

Cabreza as previously stated customer service after purchase is appalling . The sad thing is their product is very good but the colour didn’t suit my room . I have attempted to contact them 5:6 times. Got a response from laura but nothing about returning product and getting a refund . At least I have the seat covers which I will sell privately if I don’t hear

Like many others have not received the covers i ordered which were for Christmas. No refund. Tracking shows they have sent but didnt reach me (lost in UK somewhere). Customer services is automated. Lost nearly £40! No refund no covers. AVOID, AVOID, AVOID