CabrexaReviews of cabrexa.com

I have been waiting for 6 weeks for my items and still waiting, it appears that they are still in china waiting to be picked up by the carrier.

I ordered chair covers on sale directly from their website. It said they would be delivered in 6-8 business days. After 11 days I emailed asking when I would be receiving shipping information. “Stephanie” responded saying they had been experiencing difficulty but that it would be shipped the next day and delivered within a week. After a week I hadn’t even received a shipping notification. I emailed again; no response. I emailed another time demanding a full refund; no response. We were able to make a fraud claim with our credit card company and get a full refund from them.

Have taken my money but no believable response as to where my order is! Has been two months and I have repeatedly asked for a refund. This company are absolutely a bunch of crooks. Don’t order from them. They will take your money and you will never hear from them again.

I ordered chair covers on September 9, 2022. Payment was processed immediately. Shipment notification was sent on September 16, 2022. The "tracking number" continues to show "can't be found. Contacted Cabrexa on October 3, was told on October 4 that I would receive my order the following week. On October 25 I sent a follow-up request on the whereabouts of my package, and advising I'd dispute the charges if I didn't receive my package by October 28. November 2, 2022 I sent an email requesting they refund my credit card for the package that was never sent. I received a response stating there were quality issues, they needed to get new tools to production, etc., and that the order has been shipped and that I'd receive it next week. I replied saying I believed this was a lie, and to refund my credit card, they again assured me that my package has been shipped and I'd receive it next week, and that a tracking number would be issued as soon as it was available (so, more lies and contradictions). I have all the email documentation to support what I've just written. At this point, I'm calling my bank to dispute the charge. I sincerely hope people check online reviews before trusting this company.

Another disappointed customer had previously purchased and good covers ,but this last order covers did not fit and very poor quality contacted them 3 times , as no return label included with the order and no response to request for refund diabolical customer services will claim back monies on section 75 ,but complaining to Trading Standards also in fact anyone who I can, to get the word out there Do NOT PURCHASE FROM THIS COMPANY .!!!!!!!!!’no purchase!!!!!!!!!!!

I would give them no stars if I could. I ordered seat covers but my order was lost in the system for three months. When they finally found it, it took another few weeks for them to ship it. When it finally arrived, the material was such crap I could hardly believe they sold this to the public as "quality seat covers". I tried to send them back for a refund and it was impossible to get anyone on the phone, via e-mail or text. This company is dispicable. Stay away!

Very quick to take my money but slow about everything else. After a couple of weeks waiting, I received an email telling me my order had been shipped. I thought "okay, they've obviously had to make my seat covers from scratch when I ordered them, now they are on their way". Unfortunately that was not the case. Weeks and weeks passed, every time I checked the tracking information, nothing had changed, so I finally contacted them to get an update on my order. I get some weird response back about how Paypal are holding their funds and won't release them anytime soon, so they are no longer accepting Paypal payments. They said I should open a dispute to get my money refunded, and if I still want the seat covers, I should place a new order and pay with a bank card. Fortunately I got a quick refund from Paypal so I'm not out of pocket, but I would like to know why I was given shipping information to track my order when it was never shipped out to me in the first place!?! Absolutely terrible company, DO NOT use them EVER!!!

I ordered a chair seat cover, to see if I liked it, it took weeks to finally arrive, but I ordered 5 more, on 26th August , happy to wait for them to arrive from China, I believe,,,,anyway, as at 13th October, they have still not arrived. It kinda rubs salt into the wound, when I get an email, asking me to rate my experience! 😝. As I paid by PayPal, I’ve requested a refund, and, hopefully, I’ll get it! Don’t bother, shop elsewhere!