SuperSmartReviews of ca.supersmart.com

SuperSmart reviews

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KASSI E.
Dec 13, 2020
I placed an order on 12/06/2020
I placed an order on 12/06/2020, and expected Delivery by 12/22/2020. But up to now the items are still in Miamy without further information about the delivery date. So, it is very sad !
Response from SuperSmartDec 14, 2020
Hello and thank you for your feedback! Unfortunately, USPS is experiencing some delays due to holidays. We are truly sorry for the inconvenience. If you don't receive your order by Monday (12/21/2020), please contact our customer service for a replacement or a refund ([email protected].) All the best from the Supersmart Team
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OKMENI J.
Jun 2, 2019
I think ordering Lactobacillus that are…
I think ordering Lactobacillus that are supposed to be in the cold room and receive them 3 weeks letter, I think that this not efficient. I remember that the product was suppose to arrive 2 days after purchase.
Response from SuperSmartJul 24, 2019
Hello Jeannine, I am Ben for the Supersmart Team, and we apologize for the inconvenience. Shipping takes approximatively 5 to 10 business days for Canada and 3 to 5 business days for the US (You can find more details here: https://us.supersmart.com/conditions.pl?lang=en). About the L. Gasserei, the strain can resist outside temperature for more than 30 days without any alteration of the quality or efficiency of the product. However, we had an extra 20% CFUs by capsule to always offer you the best quality. It is totally safe to use. I hope this will help you, but do not hesitate to contact us if you have further question, Supersmart Team [email protected]
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