C2 EducationReviews of c2educate.com

I was about to use the remaining hours that I purchased from the C2 Education in 2022. Only to find out that that the corporate office decided to enforce the expiration date. While I was talking to few directors at other centers in different states to find out some information, I got the impression that the expiration date was not enforced strongly before, which explains that I never realized that there was one. Come to think of it, who has the expiration date on the education services? There was no issue in any of previous years. Even last year, the center contacted me with a promotion and failed to mention that the remaining hours would soon expire. I specifically remember that the reason for not purchasing additional hours was due to not being able to use the hours as expected and hope to use the following year, which is this year 2024, for the SAT. Wouldn't that be enough to alert a client that those remaining hours needed to be used before the expiration date? Wouldn't it be courteous to inform its client that any remaining hours will soon expire and need to be used? The new director at the center does not even want to help or listen to my side of story, and tried to sell more hours. Really, you already gave wrong impression, and the resolution is telling a client to buy more hours. Trying to talk to its regional director but told that not allowed. Called the corporate office multiple times but no answer. By the way, I was able to contact its previous director and was told that they informs clients regarding expiring hours, and in my case it may not have been done so. Is the C2 Education simply more interested in getting money but not provide proper services. It does not sound like an education institute but more like scam business. Updated: I sent an e-mail provided, no response. I think it is just their way of saying "I responded" but not really. Called the headquarter office about 100 time, "No one available". So no one is working???

What the c2 Center Director verbally promises does not match what is lurking beneath the legal jargon of the contract. My Center Director KNOWS she promised us our hours would never expire when we signed our initial contract. I have her admission recorded. She further states in the recording that it was a well known company wide policy that contract expiration dates would not be enforced and hours would never expire. Center Directors have no integrity and neither does upper management as now they're suddenly enforcing contract dates! Don't be surprised if c2 centers continue to close down, one by one, and they are sued or forced to declare bankruptcy. For anyone considering signing a contract, be warned. Read the fine print and do your research! c2 is quick to take your money, but once it's theirs, RETENTION and REFERRALS become top priority, not your child's educational goals. Their diagnostic tests are not official College Board or ACT exams. They're actually designed by c2 to make your child appear stupid so you panic and they can prescribe that you buy an exorbitant package of hours to remedy your child's perceived academic deficits. c2 Directors are actually salespeople disguised as college admissions consultants. Fact check their credentials. Once you sign and pay, the c2 Director will demand your child comes in 4-6 hours per week. This way, you'll hurry up and burn through your hours and then buy another expensive package of hours before their "special promotion" ends. Retention of current students (extending YOUR contract) and having YOU RECRUIT new students for them through referrals is how c2 Centers make their profit. Plus Center Directors get nice bonuses if they reach their revenue targets. Cha-Ching! Current families who recruit new c2 families and/or write 5 Star reviews on social media will receive compensation in the form of bonus hours or giftcards so DON'T BELIEVE THE HYPE. Nothing genuine or altruistic is going on here. Check out the uncompensated & candid/1 star reviews here and the ones on the Better Business Bureau (Grade: F, Unaccredited), Reddit, and Quora. Update: I sent an email to their customer support detailing how c2 deceptively terminated my "unexpired" (paid in full, upfront) hours. No surprise: it fell on deaf ears at the highest level. Their automated replies to customer complaints is a testament to their lack of care. c2 has no conscience much like the fellow who offers to help an elderly lady cross the street but steals her purse instead. They'll say anything to make a sale. I filed a complaint with the Better Business Bureau and my State's Attorney General's Consumer Protection office. I hope to spare other families from being swindled by c2. If you were also duped by c2, please share your experience with TrustPilot, the BBB, consumer protection agencies, and Yelp. Warn your family and friends!

I had an information meeting with the director and coordinator. They gave me the amount for the hours needed for my daughter. I told them I had to speak to my daughter’s father to make a decision. They told me I was able to apply for a loan so when I did make a decision I would be ready. I did not receive a contract with terms and conditions but they charged the amount to the loan. They told me my daughter would not be able to start until I signed a contract. I was never presented with a contract. They emailed my daughter’s schedule and at that time I told them I was never presented with a contract. After I told them I had not signed a contract but I was charged for the full amount. They proceeded to emailed me a contract. I told them I was no longer interested since I no longer felt like they were running an honest business. I asked for them to refund the loan. The director responded with an offer to give us additional hours for the inconvenience. At this time I informed him I was not interested. My daughter has not received services.The credit card told me to give them 15 days to receive a refund. I called today and they informed me a refund has not been initiated. I emailed the director once again and no answer. I’ve been trying to contact someone else but there is no customer service number. They are fast to respond when they are trying to sell you their services but now they are silent. Worse experience I’ve had with any business.

I went here for SAT tutoring, and one of the tutors, Yujie Ling, berated me and asked, “WHETHER I WAS BORN IN THIS COUNTRY?” Even while working with different tutors, I found it hard to concentrate due to his constant yelling. I spoke with other students, and they had similar experiences with Yujie. I immediately complained to the center director and contacted C2’s corporate office. Their customer support email does not work. You always get an error message back. I emailed C2 executives but was ignored. I finally got a response from one of them years later with a one-liner email “thanking me for my feedback.” 😂 Surprised to see that Yujie supposedly still works here. I guess this type of behavior is acceptable to C2. These people don't care. C2 and its center directors only care about money/meeting sales targets. It even says this in the center director’s job description. The teaching at C2 is very subpar. Each tutor has 3 students, and each student is working on entirely different things. Students would sit doing bookwork, and the tutor would check the answers. Rinse and repeat. It was common to see tutors on their phones or talking with others. I can’t say I learned anything at C2. I did just fine on the SAT and got into a good university. To all the folks thinking about enrolling here — don’t. Don't fall for the sweet talk the center director gives you to sign up. You’re better off using free online resources rather than paying thousands of your hard-earned money to go to C2.

C2 is very untrustworthy! I was hesitant about enrolling my child. The director told me that he would add 10 extra hours and that the hours would never expire. He even said that I could save some hours for when my younger child gets to high school in a couple of years. Almost a year after signing up, I am told that my remaining hours will be terminated a year from the date of signing the contract. The previous director did NOT say anything about hours expiring. He specifically said that the hours would never expire. Very shady business tactic! Upper management takes no responsibility! Update: I emailed the customer service at the address left on their reply to my review. Still no response a month later! C2 does not care at all about the unscrupulous business practices of their center directors. Their customer service replies are all show. I have lost thousands of dollars because I was lied to when signing up. No one should entrust their child’s future to a company so untrustworthy.

We bought many hours on C2 as they said I could use it for all my kids. Last year they terminated all my hours without telling me. Now when I went to use for my other kid, they are not renewing those hours. Very shady business. Should be sued.

C2 runs an unscrupulous business out of germantown, Maryland. The manager is highly deceptive and the deception goes all the way up to the top. before you sign any contracts, please have them reviewed by a lawyer. Also, pay close attention to the refund policies. The teaching is sub par. There are some good teachers but they are hard to get appointments with. The books provided are OK. Thats it. My recommendation: Don't spend money on C2.if you plan to, be careful because the they are completely unscrupulous. Don't fall for the sweet talk. residents of maryland

We have been long-standing clients of C2 Education's La Crescenta branch and initially had good experiences, mainly due to the quality of the teachers. However, our recent experience under the management of Center Director Maggie Lee has been deeply disappointing. Despite paying for 6 classes with specific goals in mind, the center diverged from our objectives. Maggie Lee's unprofessional behavior added to our frustrations. We were promised two free classes to make amends, but even this was not honored; the second free class was abruptly canceled without any notification. If you're considering using their service, please be aware that while the teachers may be skilled, the unprofessionalism and lack of accountability from the Center Director could seriously undermine your experience.