Dinesh K.
C2 management are your new best friends until …
C2 management are your new best friends till you sign the contract. They'll do everything to please you till you sign up a package. Once you do, you'll realize the one-size-fits all classroom model isn't as great as it was advertised. Your child is paired with kids at completely different levels and there isn't much of an improvement for the student. Then when you approach them they are not responsive to your requests. You'll need to constantly call them, email but have a good run around at the cost of your peace of mind. We had 100+ unused hours and the center director at that time, Sunny, told we can find anyone and they would transfer the hours to them. We requested refund of for our unused hours within our contract period but we never got the refund. Then we followed up and the new the Cupertino center Director Ethan Coate refused to give us the refund. We requested to speak to his District manager and he is not getting back to us. We requested him to confirm that we would want to transfer our unused hours, he is not responding to us on this either. We keep calling the center to speak with Ethan Coate, keep writing to him and we have not head back for weeks now. We have not seen such an unethical institute that is run with no moral values. I would never want anyone to get caught in their scam to trap people’s unused hours, dishonor their commitments and make people plea for a response! And this is partial refund of our money that they are not willing to consider. Find an honorable institute to send you children that is anchored on principles and values that you want your children to align with, Save them from coming to this fraud center. If after reading this review, you still want to send your kids to C2, please make sure to use all hours within the period mentioned in the contract (please read it carefully, it is not consumer friendly). And we are not the only ones who got trapped into this. Do your own research and you will find other cases.
Response from C2 EducationDec 3, 2018
Dinesh, thank you for the honest feedback. We really appreciate your business and are sorry to hear that we have not met your expectations. Please email [email protected] so we can work together to resolve this issue as we strive to deliver 5-star experience to every family.




