By WinonaReviews of bywinona.com

Response from By WinonaJun 10, 2026

We are sorry to hear about your experience, Ebony, as we know women want to feel better right away when they start treatment. Symptoms definitely impact your quality of life, and our goal is to help you resolve them! Unfortunately, HRT works gradually over time, and while some women do notice improvements sooner, it can take around 3 months to fully gauge your body's response. We want you to get the best results possible while using the safest approach, so it is recommended to go slow with adjustments. Constantly evolving symptoms are also a hallmark of menopause, and just when you may feel relief, symptoms may change again or get worse as your body's natural estrogen production declines. Menopause is definitely frustrating! We see that you just completed your Follow Up for your Winona doctor and they have replied to you with a suggested dose change. You may view and respond to the message here: https://app.bywinona.com/message We appreciate your patience as your body acclimates to your HRT and are committed to helping you feel your best!

Response from By WinonaJun 10, 2026

Thank you for sharing your honest feedback. We’re sorry to hear that your experience has not met your expectations and that you’ve felt unsupported in your care. Our goal is for every patient to feel heard and confident that their concerns are being reviewed thoughtfully. While the questionnaire helps gather information about your progress and preferences, doctor oversight remains an important part of the treatment process. We understand your concerns regarding communication and personalization, and we appreciate you bringing them to our attention. Your feedback is valuable, and we’d like the opportunity to better understand your experience. A member of our Patient Care Team will be reaching out to learn more about your concerns and see how we can better support you moving forward.

Response from By WinonaJun 9, 2026

Thank you for taking the time to share your experience. We're glad to hear that you found our onboarding process efficient and that our team was responsive to your questions and concerns. We're sorry to hear that your treatment did not provide the results you were hoping for. Hormone replacement therapy works best when taken consistently over time, and for many women, it can take 10–12 weeks to experience the most meaningful improvements. Every woman's response to hormone replacement therapy is unique, and it can take time to achieve full and lasting relief with HRT. In some cases, adjustments in dosage or treatment approach are needed to find what works best for each individual. Regarding cost, our goal is to make personalized hormone care as accessible and convenient as possible through fully personalized treatment options that do not require in-person visits, doctor visit fees, or copays. We also provide complimentary delivery of treatments directly to your door, helping eliminate additional transportation and shipping costs. When compared to many traditional care models, we believe our approach offers a balance of convenience, ongoing clinical support, and affordability. We’re glad you were able to find a treatment regimen that is working well for you, and we truly appreciate you taking the time to share your feedback. We wish you all the best on your health journey!

Response from By WinonaJun 7, 2026

Thank you for sharing your feedback. When starting HRT, it’s common to experience temporary symptoms while your body adjusts, which typically improve within 10–12 weeks. We’re sorry to hear you’re still experiencing hot flashes. Many women begin to notice relief within the first month, with most seeing significant improvement within three months. We recommend reaching out to your Winona doctor, who can help adjust your dosage or explore other solutions to support your care.

Response from By WinonaJun 7, 2026

Thanks for your feedback. We’re glad you found the face cream soft and comfortable to use, though we’re sorry it didn’t deliver the results you were hoping for. Skincare results, especially for fine lines, typically require consistent use over time and can vary from person to person. We do offer stronger-strength options, and we recommend reaching out to your Winona doctor to discuss what may be most appropriate for your needs. We appreciate you taking the time to share your experience.

Response from By WinonaJun 2, 2026

Thank you for sharing your honest feedback. We’re sorry to hear that you have not felt adequately supported or guided throughout your hormone therapy journey, and that you have not experienced the improvements you were hoping for with your brain fog and body pain. Hormone therapy is not a one-size-fits-all treatment, and some patients may require adjustments to their dosage or treatment plan to achieve the best results. We understand how frustrating it can be when symptoms persist or seem to worsen, especially when you are actively seeking relief. Your experience is important to us. A member of our Patient Care team will be reaching out to learn more about your concerns and help ensure that they are reviewed appropriately. We appreciate you taking the time to share your feedback and giving us the opportunity to better support you.

Response from By WinonaMay 29, 2026

Thank you for sharing your honest feedback. We’re truly sorry to hear that your experience has felt impersonal and that you have not seen improvement in your symptoms after 10 weeks of treatment. We understand how frustrating and discouraging that can be, especially when you were hoping for meaningful relief and support. While our check-ins are designed to help doctors assess progress and determine whether adjustments may be needed, we never want patients to feel unheard or as though they are communicating without genuine care and attention. Your feedback regarding the experience feeling overly generic is important and will be shared with our team. It’s also important to recognize that hormone therapy can affect every woman differently, and some patients may require dosage adjustments or additional time before experiencing noticeable improvement. We appreciate you taking the time to share your concerns and your experience.

Response from By WinonaMay 29, 2026

Thank you for sharing your feedback. We’re sorry to hear that you were dissatisfied with your experience. Patient safety is always our top priority, and for that reason, our doctors may decide to discontinue treatment when a patient is receiving overlapping hormone-related care from another physician. This is done to help avoid conflicting treatment plans, medication duplication, or potential safety concerns. While we understand this may have been frustrating, these decisions are made based on medical judgment and with patient well-being in mind. We also regret that the communication left you feeling unsupported, as we always strive to provide professional and respectful care. We appreciate you taking the time to share your experience.