By Winona Reviews | Read Customer Reviews of bywinona.com

By WinonaReviews of bywinona.com

4.68,255 reviews
Clinics
3723 Greenville Ave, STE 83040, Dallas, Texas

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By Winona

About By Winona

Janet's Winona Story: Finding Energy and Balance at 54Explore All SymptomsIs HRT For Me?Join A Live Q&AOur missionAt Winona, it’s our goal to take the confusion out of menopause and help women get the solutions they need. We are a telehealth company that aims to empower, educate, and treat women throughout the entirety of their menopause journey. We offer doctor-prescribed, bioidentical hormone replacement therapy that is backed by science and shipped directly to your door. How it worksFirst, we’ll gather your medical history to determine safety and eligibility. After you complete the onboarding process, we’ll connect you with a doctor in your state. The doctor will review your onboarding answers and prescribe personalized treatment accordingly. You’ll be able to message your doctor with questions or concerns anytime, directly through our platform. Once your doctor prescribes your medication, you will typically receive it within 2-5 business days. Join the women's groupRead the journalWhat is HRT?Hormone fluctuations are part of every woman’s life; from puberty to menopause, hormones spike and wane. As women enter the menopause transition in their late 30s and early 40s, estrogen, progesterone, and testosterone begin to steadily decline, creating challenging symptoms.There are over 100 symptoms associated with declining hormones in the menopause transition, some of the most common including hot flashes, mood swings, and vaginal dryness. Hormone Replacement Therapy (HRT) is a prescription treatment used to boost hormone levels, by replenishing the estrogen, progesterone, and testosterone that diminish over time. At Winona, we only use plant-based, bioidentical hormones that are identical in molecular structure to those made naturally in your body.If you’re feeling overwhelmed by menopause symptoms, you’re not alone. Winona’s board-certified physicians are available to listen to your concerns and design a personalized HRT plan just for you. Read all about HRT. What is

By Winona (bywinona.com) has 8,255 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: bywinona.com
Website: bywinona.com
Category: Clinics
Location: Dallas, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 88% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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By Winona reviews

Showing 174 reviews with 2 stars · Clear filters

Jennifer S.
Jul 10, 2026
Very Slow Delivery Times
Very Slow Delivery Times. They use USPS Ground Advantage. I live 3 states away. From order to recieving this takes 7 days. I don't trust that the quality of product is perserved by this mailing method; especially in summer months. I'm canceling my subscription and going with another company.
Response from By WinonaJul 11, 2026
Thank you for taking the time to share your experience. We're sorry to hear that the shipping timeline didn't meet your expectations, and we completely understand how disappointing that can be when you're eager to receive your medication. To help keep treatment as affordable as possible, we offer free USPS Ground Advantage shipping on our orders. While carrier delays can occasionally happen, our medications are packaged to maintain their quality during normal shipping conditions, including the warmer months. For patients who prefer faster delivery, we also offer expedited shipping options for an additional fee. We truly appreciate you giving Winona the opportunity to be part of your care. Thank you again for your feedback, and we wish you all the best on your health journey.
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Brandy H.
Jul 2, 2026
Getting started was easy, canceling is not
Getting started was easy, but it isn’t working for me. I want to cancel but there is no online option to cancel. I wish it was as easy as get started. :(
Response from By WinonaJul 2, 2026
Thank you for sharing your feedback. We're sorry to hear that your treatment has not provided the results you were hoping for and that you've been frustrated by the cancellation process. We understand how important it is for account management to be straightforward and convenient. Our team can assist with subscription and treatment-related requests, and we encourage you to reach out through the patient portal so we can review your account and help with your cancellation request. We appreciate your honest feedback, as it helps us identify areas where we can improve the patient experience. Thank you for giving Winona the opportunity to be part of your care journey.
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Karin C.
Jun 25, 2026
I’ve had issues with pimples and a rash…
I’ve had issues with pimples and a rash on my arms from applying the hormonal cream daily; it’s a hassle to use it.
Response from By WinonaJun 25, 2026
Thank you for sharing your experience. We're sorry to hear that you've had this experience and we understand how frustrating it can be. We encourage you to reach out to your doctor through the patient portal to discuss these symptoms. They can review your concerns and help determine whether adjustments to your treatment plan may be appropriate. We appreciate your feedback and are grateful for the opportunity to support you on your health journey.
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Teri
Jun 24, 2026
I do not wish to continue with…
I do not wish to continue with treatment. Please do not bill me again or send another shipment
Response from By WinonaJun 24, 2026
Thank you for letting us know. We understand your request to discontinue treatment and stop future shipments and billing. A member of our team will be reaching out to you to assist with your account and ensure your request is addressed. We appreciate the opportunity to have been part of your care journey and wish you all the best.
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No
Jun 21, 2026
It’s a pill factory
It’s a pill factory. You get what you expect.
Response from By WinonaJun 21, 2026
Thank you for sharing your feedback. We’re sorry to hear your experience didn’t meet your expectations. Winona pharmacies are licensed and adhere to strict USP 795 and USP 800 standards to ensure quality and safety. In addition to oral medications, we also offer topical creams and patches as treatment options depending on individual care needs. We appreciate you taking the time to share your thoughts.
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Rachel P.
Jun 15, 2026
I really did not see any changes while…
I really did not see any changes while taking the treatment.
Response from By WinonaJun 15, 2026
Thank you for sharing your feedback. We're sorry to hear that you did not experience the improvements you were hoping for while on treatment. Everyone responds differently to hormone therapy, and in some cases adjustments may be needed to find the right treatment approach. We encourage you to continue communicating with your provider through the patient portal so they can help guide any changes that may be appropriate for your care. We appreciate you taking the time to share your experience.
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AFebbo
Jun 14, 2026
Slow response
Slow response, not personally tailored
Response from By WinonaJun 15, 2026
Thank you for your feedback. We’re sorry to hear that your experience felt slow and not as personalized as expected. We appreciate you sharing this, as it helps us understand where we need to improve. We’re committed to providing timely, tailored care and will take your comments into consideration as we work to enhance the patient experience.
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Yuko L.
Jun 13, 2026
I am having challenges managing my…
I am having challenges managing my subscription and have not heard back from my Dr.
Response from By WinonaJun 15, 2026
Thank you for sharing your feedback. We're sorry to hear that you're experiencing challenges managing your subscription and have not yet received a response from your doctor. For assistance with your subscription, please reach out to our Patient Care Team, who will be happy to help. If you have questions about your treatment plan or need adjustments to your care, we encourage you to message your doctor through the patient portal so they can review your concerns and provide guidance. We appreciate your patience and thank you for bringing this to our attention.
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