By WinonaReviews of bywinona.com

I am always having problems with getting my dhea shipped. I have completed my follow up and I have not received any notification that it has been shipped. Even under treatment it is not listed. Please advise.

The medication made things worse and Doctor didn’t listen to me and didn’t read any of my complaints and I got 1or 2 sentence responses and took days to actually get a response.

Did not work for me. I did not receive any results from the medication.

I reported high blood pressure readings after 2 months of HRT. I took it upon myself to stop the estradiol and after 4 days my Bp day by day dropped baby to normal. The doctor advised me to start the estradiol and that the Bp was “not that high”. For reference, I am 40 years old & my Bp averages: 115-120/60-70. I was experiencing symptoms of high Bp which prompted me to start checking again. At my worst feeling (dizzy, hot face, short breaths) my reading was 135/79 (high for me) In the days after my readings regulated back to “normal” (check every morning for comparison) 128/80 120/73 116/61 Ladies- be mindful and don’t fall for ageism during a late night social media scroll. Get your labs checked.

Not good. I canceled and they charged me anyway I have the medication that doesn’t work

Would not recommend. Did not work for me.

Estrogen cream helped my hot flashes but gave me migraines and hair loss. At $80/month it’s not worth it. I stopped using the cream four months ago and I haven’t had a migraine since and my hair is growing back in.

NB:**WINONA tried to get this post flagged for incorrect etc content, cannot verbatim remember the wording but anyhow, they tried to stop my/this review from being posted, as they tried with other postings here, this speaks volumes. Trying to silence someone** This is my experience and my opinion on how WINONA can improve or not, the choice is theirs. My experience was good at first, everyone @ WINONA was very personable and responsive. I should have expected the latter since they want your business and money so as to get you in the door. Approximately a few months in it was awful. My weight went up and I ended up with HORRIBLE ACNE. Customer service was unresponsive sometimes, and when they did respond very unhelpful, technical assistance was non-existent, and The doctor assigned to me, may have been too busy or just didn't care, as he too was repetitive with his answers and NEVER addressed fully my questions. My assigned Doctor, in my opinion, did not remember me, yet I was assigned to him. When I pressed him about the medication and needing help with acne, sleep, and weight, and how it was causing depression, he not only repeated something he said to me a month ago but seemed to get agitated with me and did what he commonly does which is to say, 'Speak to your PCP.' So, I stayed on the medication until I could find something else. I truly wanted help with my sleep as well as other hormonal issues, so when I reached out, there were at first crickets, then came the repetitive responses, and in general no help especially for help with my sleep. The Dr. had non-existent bedside manners, nearing my time with them. When it came time for my review with them, I did not get to speak to my doctor, instead, I got another generic questionnaire asking me if I still wanted to use their products...there wasn't any personalisation for medication going forward, what happened to...'A program tailored to your needs' WINONA? What Winona can do is get to know their clientele, and treat them as people, people who need help. Re-train your customer service department so they ALL know the SAME protocol, and rid your culture of using the same repetitive, unhelpful responses to questions, we are all individuals with unique hormonal issues, and giving the same general repetitive answers only serves to infuriate those who need help...comes across as un-sympathetic and full of apathy... the latter should be extended to the Dr. I had assigned to me. Allow EVERYONE to honestly and sincerely post on your FB/Facebook group, it has become imbalanced, and biased, mostly allowing the 'good' experiences to remain in the threads/posts, your FB admin is quick to delete or block you from this group if comments are to the contrary, I have seen this. WINONA why aren't you lab testing your clients beforehand to see where their hormone levels are before prescribing medication instead of using your VERY GENERAL questionnaire that is just archaic? I would never recommend nor be inclined to use their services again nor recommend family or friends. My ACTUAL experience/time with WINONA was in 2022...just in case WINONA posts that they cannot locate me as a patient. I would have posted this earlier but did not receive this Trustpilot until recently. AWFUL EXPERIENCE with this entity. If you are reading this, in MY OPINION, companies should allow all to review their experiences regardless of whether it was 'good' or 'bad' This is what such platforms as this are for, it is all about honesty. RESPONSE TO THE TEPID RESPONSE FROM WINONA 10 27 2023 & 12 15 2023 Had a text from WINONA this morning stating a similar response to the one posted here and 'wishing me the best' LOL. I told WINONA, that it was not only the TIMING of your responses but also the QUALITY of the CONTENT via phone or email that added to my experience, if you cannot deduce this from my review posted here, understand now via this response. Customer service responses to me were made in the WINONA typical time which was past 24 hours, sometimes longer (not really acceptable.) Like I said in my response to you this morning via text WINONA, I wish you the 'best' and you are now blocked! 12/15/2023 - CUSTOMER SERVICE NEEDS FURTHER TRAINING!! As for the email, my email has been the same since the 90's and I ALWAYS use the same email for personal data which I provided to you. I have NUMEROUS correspondence from you from the very beginning using the very same email I provided to you and I have been using for decades of which you used, sigh WINONA I have proof/receipts of documentation I received from you using the very same email address I provided you. The error was on your end. I would also suggest reading my review thoroughly to know why I was unhappy, and take from it constructive criticism and improve the horrible service that I experience.