By WinonaReviews of bywinona.com

Response from By WinonaJun 30, 2025

We appreciate you sharing your experience, Mary, and we're sorry to hear that you have had limited relief so far! The menopause transition can be extremely challenging for women, as symptoms will vary in intensity and variety. Just as no 2 women are the same, nor are any treatment plans. Unfortunately, it can take longer for some patients to start to see positive results, but it does not mean that the HRT is not beneficial. We see that you have been working with your Winona doctor to adjust your dosages of medications and that you are continuing the fight. We encourage you to hang in there! Menopause symptoms are not weaknesses, and we know they are real! We are happy to support you and want you to get the relief you seek just as badly as you do! Please continue to work along side your Winona doctor and report back of the recommended changes were helpful. We're rooting for you!

Response from By WinonaJun 26, 2025

I’m sorry to hear you’re feeling frustrated with the process. While Winona currently focuses on hormone replacement therapy for menopause-related symptoms, we don’t offer Trizepitide or similar weight-loss medications at this time. A member of our patient care team will reach out to you soon to discuss your concerns and see how we can best support you.

Response from By WinonaJun 25, 2025

We assure you, James, that Winona is not a scam. We cannot validate your review, as we cannot confirm you as a patient under the name you listed here. Our onboarding process IS quick, and it is intentionally designed to be that way. Waiting for weeks to get an in person appointment or having to take a day off work is counterproductive to getting relief. All of our doctors are board-certified and specialize in the care of women going through the menopause transition. They understand the frustrations, denials, and gaslighting women have received by trying to get help in other places. When a patient completes the onboarding process, their information and heath history is reviewed, and IF they are deemed a good candidate for HRT, then a treatment plan is prescribed. We do NOT accept every woman, as there ARE contraindications to HRT. We value your safety above all else. We invite you to learn more about our doctors by visiting the physicians page where you can read their bios and get to know their qualifications and experience: https://bywinona.com/physicians It is shameful that women have historically suffered for generations with debilitating symptoms because doctors will not listen or validate the severity of menopause symptoms. Winona was founded to be a trustworthy, effective, and accessible support for women to get the relief that they need and deserve. All communication is completed via each patient's private portal to maintain confidentiality. Our doctors do not speak on the phone due to privacy restrictions across the multiple states we serve. We do understand that an online platform is not suitable or comfortable for everyone. The health and wellbeing of our patients is our number one priority, and patients have 24/7 access to message their Winona doctor if there is ever any question or concern that needs addressed. As we cannot verify an account for you, please message our Patient Services Department for further assistance and clarification here: [email protected] We will be happy to clear up any confusion or provide further education. We look forward to hearing from you!

Response from By WinonaJun 23, 2025

We are so sorry your experience with Winona has not been satisfactory. We can assure you that there are only real people working for Winona, trying to help guide you through the process. A member of our Patient Services team will be reaching out to you for more information.

Response from By WinonaJun 17, 2025

We are so sorry that you felt unsupported in Winona's Women's Group. This is truly not the experience that we want our Facebook followers to have. Our Social Media Team works very hard to keep the community safe by declining posts that do not meet the community standards. We understand the frustration that occurs when a post is declined, and we know it can seem personal or targeted, but we can assure you this is not the intention. Unfortunately (as you have already seen), the topic of hair loss directly falls under the "no-medical-advice rule," which in turn causes the post to be declined and the Social Media Team to firmly direct patients with any symptom-related questions or statements to their doctor. This prevents the OP (Original Poster) from having their statements be answered and validated through members of the group, who are generally not medical professionals, which can lead to a flood of incorrect or unsafe advice being shared with not only the OP, but all other viewers. Keep in mind that the Winona Women's Facebook group is not currently monitored by doctors, so for safety with concerns like these, we want to ensure that there aren't any underlying concerns that need immediate attention from a medical professional. We understand that you had already reached out to your doctor and had your medications adjusted accordingly, but the post still violated the community rules. Thank you for sharing your feedback with us -- we take our reviews and our Social Media communities very seriously and hope that you can understand the reason for the outcome.

Response from By WinonaJun 16, 2025

We apologize for any confusion regarding your prescribed treatment plan, Shain. You were already taking an Estrogen and Progesterone medication, as well as Testosterone, before you joined us at Winona. If a woman still has her uterus intact, taking Estrogen alone has the potential to increase the risk of uterine cancer. Progesterone helps keep the estrogen from facilitating an overgrowth of uterine cells, which is why we prescribe the two together. Only in cases where a woman has had a complete hysterectomy will our doctors prescribe Estrogen without Progesterone. However, Progesterone does offer other benefits and some women who have had their uterus removed request to take it even though it is not always necessary. You asked your Winona doctor to prescribe a treatment plan similar to what you were already on, which included Progesterone. Your Winona doctor explained to you that we were not able to replicate the exact dosages of your previous medications, but that it would be similar. You requested to order a 3 month supply of Estrogen patches, a 3 month supply of Progesterone cream, and a 3 month supply of DHEA capsules. We recognize that all women are different and may have different needs when it comes to their hormones. While Progesterone was not necessarily needed in your situation, it was not deemed harmful, and your Winona doctor was willing to let you continue taking it. We are also sorry you did not like the DHEA capsules. Testosterone is a controlled substance and there are restrictions around its use, especially when it comes to online prescriptions. While we don't offer Testosterone therapy, we do provide DHEA (Dehydroepiandrosterone) therapy, as a safer alternative with similar benefits. DHEA does not require the frequent bloodwork and intensive monitoring that Testosterone requires to prevent unwanted side effects. It is a safer and gentler way for women to get the Testosterone that they need. Unfortunately, weight gain is also a common complaint during this phase of life. As we age, our metabolism slows down, we lose muscle mass, and weight is distributed in other areas. We understand that this can be a difficult and frustrating situation. However, it's important to note that weight gain is not directly linked to HRT. In fact, studies suggest that the use of HRT is associated with less weight gain and potential beneficial effects on muscle mass over time. Our Chief Medical Officer has discussed this topic in more detail in our Medical Journal here: https://bywinona.com/journal We are always here to support you, so please message your Winona doctor or our Patient Care team anytime for any questions, comments, or concerns regarding your treatment plan. We are happy to assist you anytime!

Response from By WinonaJun 13, 2025

Thank you for sharing your experience with us. We're truly sorry to hear that your treatment hasn’t provided the relief you were hoping for. Every woman’s journey through perimenopause and menopause is different, and we understand how frustrating it can be when things don’t go as expected. We’d love the opportunity to learn more about what you’re experiencing and see how we can better support you. Whether that means adjusting your treatment, answering any lingering questions, or simply talking through your concerns — we’re here. A member of our Patient Care Services team will be reaching out shortly, but if there’s anything specific you’d like to share with us in the meantime, please don’t hesitate to rreach out to us.

Response from By WinonaJun 12, 2025

We are so sorry to hear about your dissatisfaction in our shipping service. It's hard to hear that this has caused a worsening of your symptoms, and we definitely understand the frustration this would cause! A member of our Patient Services team will be reaching out to you to provide further information. Thank you for sharing your honest feedback with us!