By WinonaReviews of bywinona.com

The doctor assigned to my intake was horrible. Flat out rude and was not well informed on the conditions in my medical history. At one point, she even accused me of faking my most recent doctor's note (which she had ASKED for even after I told her that it was a quick quarterly check-up visit and there was not going to be much information present). If these are the types of doctors that Winona employs, I would not trust them to accurately be able to address issues and prescriptions. After I indicated that I was no longer interested in the service if she was going to treat me like I was lying directly from the get-go there was NO additional follow-up. I reached out and requested that the medical information I had already provided be removed from the system since I was never an official patient and nothing was ever prescribed and Winona refused. I am uncomfortable with the company having my information, but apparently at this point there is nothing else that I can do. 0/10 would NEVER recommend when there are so many other quality companies out there with knowledgeable, compassionate care.

I filled out the questions and ordered products, but then was connected to a doctor who immediately cancelled my HRT order, citing that my rare autoimmune disease can have issues with HRT. But I have never heard this before from my specialist doctors, and the peer-reviewed research that I have seen about it says that HRT actually HELPS people with my condition- and people in my support groups have said the same thing! I have asked the doctor where he got that information and been completely ignored, and I have MULTIPLE TIMES asked Winona to assign me a new doctor and they haven’t done it - it’s been over a MONTH and NOTHING! Us women are ignored enough in the doctors office, it just plain ticks me off even more to be ignored by a company that claims to be a company to “help women”!! Even worse, after all of this they refuse to remove my payment information from their system!! Response to Winona’s company response- I would have understood if the doctor said that he wasn’t comfortable prescribing because he didn’t know enough about my condition and that I should see a doctor in person, but that’s not what happened at all. The doctor from Winona told me twice that HRT is not for women with my autoimmune disease because of a specific concern, but peer-reviewed research that I’ve seen suggests very different, and when I asked him about that he just repeated almost exactly what he said the first time and wouldn’t give any explanation as to how he came to that conclusion! Basically , your doctor probably didn’t have a clue what he was talking about, as many doctors don’t with many autoimmune diseases, but rather than admit that he didn’t know he ignored my concerns and talked down to me like so many doctors seem to do to us. There are many women in my support groups who have used HRT with excellent success, and research suggests it can also help with one of the most dangerous and most common complications of my disease! Worse yet, your chief medical officer parroted THE SAME LINE AGAIN rather than actually answer my questions as to where they got this information! So, no, I will not be taking down my 1 star review - I would give your company zero stars if that was an option. Also, I have already requested my credit card information be deleted from your system THREE TIMES, and it appears to still be there!

I ordered a 1 time item; instead of the subscription. because I needed to see how the cream worked for me. Since i was NEVER able to speak to an MD. ( and the cream is so over priced, a 5 min visit online with an MD is appropriate). They sent me out a second Jar anyway ( still hasn't arrived however). While the order was still in progress, I asked to cancel it . they said no, although I sent them a screenshot from their website stating that a shipped item can be canceled. I had to get my credit card company involved. the worst part is - It is ridiculously hard to delete the account - which in my opinion, is always a red flag. - I hope this isn't constantly going on - I hope they get i together.

HRT increases the likelihood of urinary incontinence and it can increase the size of sexual dysfunction causing fibroids and enlarge your uterus. The doctors here give out these meds like candy and make no mistake, they give the same dose to everybody so they can rake in more money. Preparing for a major hysterectomy and pelvic area reconstruction to help fix the nightmare that Winona HRT caused.

Medications seem to be helping but refills were not shipped in time to change my estrogen patch. When it finally did arrive, it was the wrong refill. Customer service was nice but haven’t been able to actually overnight the patches that the pharmacy forgot to send. I was assured they would be overnighted 2 days ago but according to the fed ex tracker only the label has been created. I’m. Ow a week late on taking my HRT. There is poor communication and follow-thru between the customer service, pharmacy and whoever actually ships out the medications. It’s been very frustrating so I would recommend anyone else look for a different company if you want a seamless experience and no lapse on medications

Didn't do anything. Hard to cancel subscription. Still no answer to get it canceled.

Waste of money

One of my orders did not come in and I had to contact the company twice to ship it to me, well after a month it was due. Major hair loss, and worsening of symptoms. I really feel this was a waste of time and money. The doctor gave canned replies and wanted to increase my dose knowing it was not working. My endochronologist suggesting stopping after 4 months as I was feeling worse.