Lash Glow offers high-quality, DIY eyelashes to empower your unique expression. Discover effortless beauty with our innovative designs and confidently embrace your individual style. Unleash your boldness with Lash Glow today.
Lash Glow (bylashglow.com) has 591 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
bylashglow.com
Website
bylashglow.com
Category
Cosmetics & Makeup
Location
Wilmington, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 68% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Lashes are very very pretty, easy to install once you understand how to do it and people have told me it looks professional and could’ve never guessed they were clusters! Great customer service too! But however, the products seem to not always be the same from time to time. I ordered a new bond and it almost feels like the tube is empty even tho it’s brand new compared to the old one I had… the tube isn’t exactly the same either so maybe the formula changed idk. But overall, very satisfied!!
Response from Lash GlowAug 17, 2026
We love this, Ariane! Compliments on looking professional and great customer service, so happy! For the bond concern, please get in touch at [email protected] and our team will be happy to help sort this out for you.
Love,
Lash Glow Team
AB
Abigail
Lash glow is amazing I love the whimsy…
Lash glow is amazing I love the whimsy lashes the only thing is I wish shipping was faster but other than that I’m super happy with everything !
Response from Lash GlowAug 17, 2026
Thank you, Abigail! So happy you're loving the Wispy lashes, they're such a favourite! We hear you on the shipping and we're always working to improve that. Really appreciate the support! 💕
Love,
Lash Glow Team
JG
Jess G.
Love the lashes
Love the lashes and the tweezers are just good quality. I wish there was more bond/sealer/remover but overall happy with my order
Response from Lash GlowAug 16, 2026
We love this, Jess! Great to hear the whole kit is hitting the mark. You can always stock up on bond, sealer and remover separately so you're never caught short!
Love,
Lash Glow Team
TH
Terri H.
Product is great and easy to apply
Product is great and easy to apply. Only downside was shipping. It took almost a month to receive in Ontario Canada.
Response from Lash GlowAug 16, 2026
Thanks, Terri! Great to hear the lashes are hitting the mark. We're sorry about the long wait, we really appreciate your patience and hope we can do better on delivery next time!
Love,
Lash Glow Team
LO
Louise
Jeg modtog en kjole i stedet for min…
Jeg modtog en kjole i stedet for min bestilling
Jeg bestilte et starterkit med kunstige vipper og tilbehør hos Lash Glow. Forsendelsen blev leveret til mit korrekte navn og min adresse, men pakken indeholdt en kjole – og ikke én eneste af de varer, jeg havde bestilt.
Jeg har dokumentation for både min ordre, sporingsnummeret, emballagen, fragtlabels og det helt forkerte indhold. Jeg har nu kontaktet Lash Glow og krævet det fulde beløb tilbage. Hvis virksomheden ønsker kjolen retur, forventer jeg naturligvis, at de sørger for og betaler returfragten.
Det er en meget mærkelig og utryg oplevelse at modtage en fuldstændig uvedkommende vare efter at have bestilt og betalt for noget helt andet. Jeg opdaterer anmeldelsen, hvis og når Lash Glow håndterer sagen og tilbagebetaler mine penge.
Jeg ville opdatere anmeldelsen, så hele forløbet fremgår. Du kan eventuelt ændre den til 4 stjerner, fordi kundeservicen har været rigtig god, mens du endnu ikke kan vurdere produkterne.
Opdatering 16/8: Rigtig god håndtering og kundeservice
Jeg vil gerne følge op på min oprindelige anmeldelse, hvor jeg beskrev, at jeg havde modtaget en kjole i stedet for de vippeprodukter, jeg havde bestilt.
Lash Glow tog min henvendelse og situationen meget seriøst. De undersøgte forløbet og oplyste efterfølgende, at fejlen skyldtes, at fragtselskabet havde placeret min fragtlabel på den forkerte pakke.
Jeg har fået det fulde beløb refunderet, og Lash Glow har derudover tilbudt at sende en ny pakke med de produkter, jeg oprindeligt bestilte, helt uden beregning. Det synes jeg er en både generøs og meget ordentlig løsning.
Selvom den oprindelige oplevelse var både mærkelig og frustrerende, vil jeg gerne give Lash Glow stor anerkendelse for deres kundeservice. De har kommunikeret venligt, taget mig alvorligt og gjort en reel indsats for at rette op på situationen.
Jeg har endnu ikke haft mulighed for at afprøve produkterne og kan derfor ikke vurdere dem på nuværende tidspunkt. Men selve håndteringen af sagen og den kundeservice, jeg har modtaget, fortjener bestemt ros.
Response from Lash GlowAug 11, 2026
Hi Louise, we are so sorry, this is completely unacceptable and not something we would ever want any of our customers to experience. Please reply to us at [email protected] and we will make sure this is resolved for you as a priority!
Love,
Lash Glow Team
JB
Janne B.
Oefening baart kunst
Netjes verpakt en goede uitleg erbij. Ook nog via de mail extra uitleg en tips gekregen wat erg fijn is. Het is wel meerdere keren oefenen, voordat het goed gaat. Als het eenmaal lukt is het een mooi resultaat. Ik had de starterset met Midnight wimpers. De 14 mm vond ik te groot, ik heb deze helemaal niet gebruikt. Persoonlijk vind ik een natuurlijke look mooier. Verder vind ik het een fijne oplossing voor het elke dag je makeup te moeten doen.
Response from Lash GlowAug 11, 2026
Thank you, Janne! So glad the instructions and email tips were helpful. For a more natural look, our single length clusters might be a perfect fit, you can check them out at bylashglow.com/collections/cluster-lashes-single-length.
Love,
Lash Glow Team
YK
Yasmin K.
The application was easy
The application was easy as per instructions, the labelled applicators were easy to understand. The only thing was after a day or so the glue becomes slightly crusty and i sleep with an eye mask so some lashes fall off, even if I put a lot of bond on it and seal it. In terms of water, its fine and doesnt fall off and if it does, I’ll add more bond to it.
Response from Lash GlowAug 11, 2026
Thank you, Yasmin! So glad the application went smoothly! For the crustiness and overnight wear, we actually have a few tips that can really help, drop us a message at [email protected] and we'll guide you through it! 💕
Love,
Lash Glow Team
LN
Laurén May H.
Look nice on
Look nice on. Having abit of issue with the application in having to use abit of glue and it looks abit crusty after a few days. I have changed to the clear glue and has seemed to help.
Response from Lash GlowAug 4, 2026
Thanks for sharing this, Lauren! Really glad switching to the clear bond made a difference. Usually this happened due to incorrect application. Drop us a message at [email protected] if you ever need any more advice, we'd love to help you get the perfect application!
Love,
Lash Glow Team