BYDFiReviews of bydfi.com

I don’t recommend this company. They liquidated me while in profit due to volatility supposedly. Very bad customer service

WOW. Started great with the freebies. But them bam straight down the tube. I used my freebies and ended up with a really high return. well low and behold i tried cashing out everything seemed smooth. the next day i check my account i have a zero balance none of my bonuses or earning. they said i violated the terms by cashing out so they took the remaining funds and they canceled my withdraw as well. so $200 in, shot up to 200k roughly. And got zero in return also the deleted my account too.. thanks bydfi

They aren’t that great aid customer service at all, there’s a lot underlined fine print that they don’t explain. I’m which you call an agent and was suppose to receive achievement summary rewards, I wrote the department they informed me to contact and it’s been a month today the 30th since I wrote me never received response back, everytime I ask about it, support chat tells me to be patient with no other info. I don not recommend this company, they provide BYD points for completing various task and I always have to contact them when I completed a task and they have not rewarding me. They still owe me commissions BYD points and and referral BYD points, I’m done with having to Chase them down, confirming something they see on there and I have to wait for the rewards

Great bonuses but asside from that the internal and in chart order system doesnt work consistently. youll have to manually input your t/p s/l and or limit orders. the yellow plus sign on the right side of the chart does nothing abut allow you to see what options you have to set up an order or copy price. the copy price works fine. but limit orders and or Stops are trash. youll end up getting liquidated after thinkin that you set up a S/l to a certain price but the being sadly mistaken. personally ive had to contact Customer support several times just for them to tell me that they see nothing wrong when i have evidence of the occurrence in 4k (clear as day) on my screen. if that is something that only individuals are encountering that seems to me a targeting scheme to deteriorate new users account and drop your confidence. My first day trading with this app the charts were not in accordance with my trade. for example if the position was up %30 in real time - on screen it would actually show close to liquidation. So i was closing trades and or waiting for them to show green which would never happen or only occur when the price was almost %200 up. and even then my trade margin had to slowly crawl from margin call to positive stance. and all they could tell me is that theyll look into and gave me a bonus that i couldn't even use because, my account size vs the amount or coupons i had and my loss of willingness to deposit anymore money until the app was functioning properly. almost a year later and still nothing has changed. its actually gotten worse as stated above in regards to flash orders and in chart orders (using the yellow [+] sign ) on the right of the screen. They just swindle you in with all these bonuses and no KYC etc. Scam alert, trade at your won rish. if youve encountered this please follow up with ctfc the or FTC ASAP. Dont provide your UID when speaking to these people because they will use your account and or manipulate aspects of your account like margin calls that i now only get at about %65 on most symbols (when liquiadation is at %76) you will not be able to save your trades at all. with %9 left. even if your doing a 1:1 it would be nice to have confirmation of your bias or atleast get an earlier warning. and many times Liquidation is never actually hit so, be warned and have/ keep evidence of everything. Dont let them lie to you.

The the moment I tried to take $100 and move it out of there it it automatically sent me an email saying I needed a full kyc in order to be to my withdrawal to be authorized and that's just trying to move it in crypto from from there to to a wallet return Exchange yeah I'm worried about providing them with American documents even though they said you know I keep hearing that US citizens are okay but yeah the moment I provide them with American documentation there you know what can be capable of they can give it to other exchanges that that my email can be linked with American basically they can you know if it gets out it can make my life hell I can't so basically my money is just I lost it right it's just talking bydfi

They have launched a spot promotion with 0 fees (maker ant taker), but once I have profited they blocked my account just because I was making a lot of profits. If the exchange cannot afford a promotion like that it is better to not make a promotion. Turned $15 in $400 in one week and they blocked my account with all my money. Cannot trust in a company like that! If you are willing to trade this spot promotion do not do that! You will only lose time! And I was a verified user before starting trading! Sent passport and took photo and even as a verified user they blocked me for profiting too much!

I have more a few seperate times over the past 2 days had orders in futures not close due to “the order price is greater than the liquidation price”, it wasn’t. I bought AMB at (short) .00563 and attempted to close it at .00566, I tried multiple times to close it and had to eventually just hope it would close at .00569 while I talked to support (luckily it did). The liquidation price was .00583. Also happened with AMB where I bought at .00669 and tried to close at .00649 with a liquidation price of .00641. It would not close repeatedly and I ended up hitting the liquidation price. The customer support basically told me “oh well, it’s not very much money”, funny enough it’s enough money for them to just not give it back to me. I got tired of arguing with Miya and asked for a manager to talk about my issue with and she just ignored my request multiple times until I have now tried to find other ways to get in touch with someone above her. I have screen shots of the issue and screen shots of our conversation because the support chat on the app with consistently end the chat when they ask you for your UID or for you to go screen shot something from your account and you will have to start all over again. It is incredibly frustrating to deal with a company that is in finance but completely ignores how important your finances are to you.

Many system glitches and false forced liquidations. Many times the chart will not show accurate pricing in high volatility so you can be forced out of a position without it ever actually crossing the threshold in a strong manner. I've encounter several situations when dual positions move at separate intervals when locked with the same leverage etc. common sense says if one position hits %75 from %35 that the opposing position would also follow though, only positions in the same direction will reflect somewhat of a consistent movement. Which leads me to be believe the profit distribution is manipulated. I have also had auto margin enabled without my permission which has forced harder liquidations. It's crazy how shady this app is moving right now. Don't give your UID unless you want your account compromised or potentially start to encounter odd glitches. That they state is "normal activity"