Juliet
Product works well, shipping sucks
Product works well and was a good price. Poor scores for the time it took to ship along with the lack of updates or information on shipping. Took about 1.5 months from time of order for my product to arrive. A shipping tag was generated once it finally made it to america (about 3 wks) but it sat there unmoved for over a week with no updates. I however did get responses from their customer service once the item was in the states upon inquiry. Though this took legwork in my part to do and monitor. Another hassle.
Response from BWSS FitNov 18, 2020
Hey Juliet I'm so sorry things took longer than anticipated. We are doing everything we can to improve shipping but things have been severely impacted by COVID. The good news is we have moved our warehouse to California and all our items are stored locally so our shipping times have been improving. Hope to see you again.



