Thom P.
Incredibly frustrating
Incredibly frustrating. I have waited four months for the dumbbells to arrive. One excuse after another and nothing. Sure I got emails telling me two more weeks... every two weeks. But after months I didn’t get them so I canceled my order. Ten days after that I have not gotten my money back and Kira is telling me it’s my problem. This is the worst run company I have ever done business with and I would not recommend them to anyone.
Response from BWSS FitFeb 5, 2021
Hey Thom I'm really sorry you had such a disappointing experience. Unfortunately we are working through a large list of orders from overwhelming demand and the logistics companies like FEDEX and UPS are still having capacity issues from the coronavirus. Our current delivery estimates are between 4- 8 weeks depending on the product however there have been some sporadic delays.



