BWSS FitReviews of bwssfit.com

Never received my item after purchasing them. I called the number that UPS gave me and it sent me to a personal cell phone that kept getting forwarded.

1st Order in Aug 2020: Told there were "issues with shipping company, who lost your order" in December, FOUR MONTHS LATER. 2nd Order in Dec 2020: Reassured their "new better shipping company" would get me the dumbbells by Jan 18. Found out today in March (FOUR MONTHS LATER) that they lost the product again. It's been eight months. These people have now offered to send me the dumbbells for free - but they can't even get these free dumbbells to their customers. The most ridiculously inept, ludicrous stories. They lead you on, but can't commit to sending anything. Horrible experience, and what a shame trying to support a small business. Forget it, don't waste your time. The money they spend on Facebook advertising would be better spent actually trying to deliver products to customers. They keep having sales to increase orders, but have no inventory to deliver (or hopeless operational ability to actually deliver product to customers).

I bought BWSS adjustable dumbbell set January 1st. I received my weights 10 weeks later. It arrived with one of the two bases broken! I was told to send pictures/videos to prove it. Was then told that the new base would take 4 weeks to arrive. In the meantime I tried using the other weight, but after ONE use the front plates broke and don't lock anymore. It falls off every time, which was surprising and also very concerning as dangerous. Such a waste of time and money at this point. I could have gotten slightly more expensive but much better quality weights and much faster .

Ordered my weights on 12/19/2020 and am still waiting. I keep getting different excuses from the company. Like others on this site, I am wondering if this is a scam. Shame on me for trying to help a small business.

I bought BWSS 2.0 adjustable dumbbells and the back plate on one of them doesn’t lock. It falls off every time, although not always right away. It was a nice surprise the first time it happened when they were over my head. They’re instructions are four pictures so I can’t even figure out how to fix it. Waste of money and time as they took 7 weeks to arrive.

Such terrible shipping and what a crap product. The weights arrived in its damaged box & way later than reported. Also the weights themselves- although “weights” they are extremely poorly made- I’m embarrassed to have them in my home and it’s painful to workout with them as their finishes cut and dig into the skin. Such an epic waste of money. Order elsewhere- I wish I had.

I ordered from them a month ago. I understand COVID shipping delay however I am now worried this may be a scam site because when I logged into my account, I can't find anything about my order which I paid for in full the same day I ordered. Today their site shows my item is not in stock.

Your dumbbells are less than 6 months old. Hit the floor and the plastic locking rings shattered. Junk. I want my money back or a replacement. Happy to send pictures of their shoddy workmanship if you like.