BWSS FitReviews of bwssfit.com

Company does not ship on time. Ordered adjustable dumbbells with stated shipment time of 2-4 weeks. After 6 weeks no shipment and no communication. Had to file dispute with credit card company. BWSS likewise did not respond to dispute. Company also removes all negative reviews from their website. Ordered same adjustable dumbbell set from competitor and received in one week.

I ordered a set of adjustable dumbbells June 3 2021. It is September and I still haven’t gotten a tracking number or anything. I reached out to the company several times through the process and they always say my dumbbells are set to ship in the next week or two, but they never do. I am issuing a chargeback tomorrow.

Paid nearly 1000 dollars for dumbbells and a stand back in July! Still have received my items. My items haven’t shipped. I’ve sent a dozen emails and have not gotten a single reply back. Avoid these guys!

Ten weeks since I placed my order and dumbbells still have not even shipped, though they charged my credit card the next day. Being too think I may never get my order.

I ordered a set of adjustable Dumbells in June. They were supposed to ship in 2-4 weeks. After 4 weeks I contacted them via email and they said they would ship Mid July. After July 15th I contact them and now they said end of July. Aug 3rd on tired to contact them and got no response. Aug 6th I tried again and no response. At this time i have reached out to them 5 more times and no response. I told them to cancel my order and still cannot get them to respond. I filed a fraud claim with my bank and they said they cannot get them to respond either. STAY AWAY from this company.

It's been 2 months since I placed my order. They keep saying they have no order numbers from me. When I try to speak with them the communication stops. I can't find a contact number. It's always a generated email being sit with them only saying no order number.

I have been trying to cancel my order for a few days now. I have received no response. They charged me but have not shipped anything. Normally, you aren't charged until they are ready to ship your product. The site states that you cancel your order until the shipping label is printed. I feel like they are trying to ignore me until that happens.

I ordered my adjustable dumbbells a few days before thanksgiving. It took 5 weeks to arrive and when they did come, one of the bases was broken. I contacted customer support, sent pictures, and was told a replacement would be shipped in 4 weeks. It has now been 8 weeks, no replacement has even been shipped out. I contacted customer service for an update and they said “i was able to find a replacement, it should ship out this week. You’ll receive the tracking once shipped.” It has now been a week since that email and still haven’t received confirmation of shipment. So much for supporting a small business.