Buyr.comReviews of buyr.com

Response from Buyr.comNov 30, 2023

Hey Katie, We are so sorry to hear that your boyfriends Christmas present was cancelled. We are dealing with some technical difficulties related to the connection to our customer service center, and we really apologize for the inconvenience here. As a startup, sometimes there are unforeseen challenges that arise, but I promise we are doing our best to get the issue corrected asap. You are always welcome to reach out via email if there is anything else we can do to help further, at [email protected]. We are looking forward to earning your business again in the future and helping you unlock an awesome deal!

Response from Buyr.comDec 6, 2022

Hi Wendell! Thanks for taking the time to leave us some constructive feedback. I'd like to apologize that you experienced a short delay in shipping during Black Friday/Cyber Monday shopping. Most of our orders ship out within 48 hours of being purchased, which is why your delivery estimate showed 11/23, instead of 11/29. As you may be aware, UPS and USPS are still facing unprecedented challenges and delays. This has only been worsened by the holiday shopping craze, but we'll keep striving for lightning fast delivery and clear communication with our customers. Please feel free to reach us at [email protected] if there is anything else we can assist with!

Response from Buyr.comNov 26, 2022

Hi John, We're proud that our retailers are able to use Amazon Logistics for fulfillment alongside the other major carriers we provide like UPS, USPS, FedEx, and DHL. This brings greater efficiency to our marketplace. So if it seemed like someone just purchased this from Amazon, I'm glad to tell you that isn't the case. We're glad you loved our customer service, though!

Response from Buyr.comJan 6, 2022

Hi Kelley! Thanks for leaving us a review. We'd love to connect and get your input on what kind of features and development you'd like from Buyr.com. We're striving to create the ultimate online shopping experience and value your feedback. Typically, we see a higher star rating when we unlock a user a 25% discount as we did in your case -- but we'll take what we can get! Looking into this further, I see you scored a lower price on this grill than anyone ever has 😳 Kudos to you for being such a savvy shopper!