Buyr.comBuyr is the Boulder, CO startup revolutionizing online shopping. Set your price on the World's best brands.We are a third-party marketplace partnering with retailers and brands to bring efficiency to the world of online shopping.Pick your product. Set your price. Sit back. We'll work to get your deal unlocked. This is shopping simplified.
Buyr.com (buyr.com) has 156 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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David T.
This must be a fake website, or at at least it is as of June 2026. I placed an order and payment was taken, but I never got a confirmation email. I can see the order on their website, but when I click the box for help or contact support, it goes nowhere. I tried to cancel the order and request a refund also with no luck. Buyer beware- nice idea about fake site.
Brian R.
None existent products from scammers Do not buy you'll lose your money..
Response from Buyr.comApr 18, 2025
Hey Brian, Thanks so much for leaving a review, even though it's not a great one. After checking our records, I don't see that you have ever made a purchase. Additionally, there isn't a single customer out of the millions of dollars of revenue we have facilitated, who did not receive a refund if their order was not shipped or returned. If this happened to you, we'd love for you to reach out to [email protected] and we'll get it taken care of immediately, because any shopper losing their money without having their order delivered is absolutely unacceptable - from us, or anyone else on the internet. Hopefully we have the opportunity to earn back your business in the future, people that submit a price and get a match love shopping with us, and we always take care of them. Thanks so much, God bless!
Crazy K.
Horrible experience. They advertise merchandise that they claim "they do not have". Makes absolutely no sense. They never send you a confirmation email as they claim. Then they cancel all your items saying they are "out of stock". But then they relist the item for sale!
Response from Buyr.comJan 29, 2024
Hey Crazy Kitties! We want to apologize that your recent purchase did not live up to your expectations, and assure you we take this feedback super seriously as a small startup. Unfortunately, it is an error with our inventory system. Trust me, the fact that it still shows it as available is super frustrating for both of us, but we are working to correct the issue asap. Without getting too technical, we basically started to grow much faster than we anticipated, and an issue we knew we would have to solve (eventually) related to inventory sync became a problem much sooner. Now, that module is totally overwhelmed with inventory updates and it’s not syncing anything! What a nightmare. I really apologize for the inconvenience here, we are working our butts off to get the issue corrected and will let you know when that happens! We appreciate your patience, looking forward to helping you unlock a deal in the future :)
Christiana
I haven't received an email confirmation and didn't know how else to get communication... Update: I emailed them to let them know my email address was not a typo and was willing to give them the benefit of the doubt but no such luck...I haven't heard back and my order was canceled for a 3rd time. I wanted the shoes as they are very difficult to find and they keep showing available but obviously are not...not really understanding the concept of their customer service or their business plan...1/25/2024
Response from Buyr.comJan 25, 2024
UPDATE Hey Christiana, Thanks so much for sending our customer service team an email, they just responded to you from [email protected]. Crossing our fingers we can get this issue resolved so we can update the score on this review. Thanks so much, looking forward to earning your business in the future! PREVIOUS Hey Christiana, Thanks so much for reaching out! I'm sorry your experience has not lived up to your expectations so far, we take this feedback really seriously. We are currently evaluating new vendors for our customer service email and chat, due to some persistent issues our current vendor has not been able to solve. With that being said, after looking into your account, it looks like your email address is missing the first letter of your name in your profile, so this typo could have contributed to part of the issue. You can always reach our team by emailing [email protected], and we will get whatever you need solved right away! Let us know if there is anything else we can do to help, we are looking forward to turning this 3-Star review into a 5-Star review we hope. We really appreciate your business, we know there are lots of places to shop online.
JEAN S.
unable to make purchase - every time clicked on "submit price" nothing happened
Response from Buyr.comJan 8, 2024
Hey Jean, thanks so much for reaching out! We have not seen any errors on our end, nor had any other customer complaints, but we would love to get to the bottom of this. If you can email [email protected], and share the device you are using (mobile/desktop) and browser (Safari, Chrome, etc.), we will troubleshoot this right away. As a startup, making sure people can use our technology is at the very top of our priority list, so hopefully we can resolve this and we can get you to remove this poor review. Looking forward to helping!
Jared I.
Maybe if I post on this site they will respond because they haven’t responded to me as of yet. Why does this company claim they will send you an email after you supposedly purchase something? They have had this problem for months without resolving the issue which is not acceptable. I really want the sweater I ordered so I will give them untill today to respond. I hope this company isnt working off of peoples emotions because they cannot find their items anywhere else. If this is the case, it’s very sad that people do this.
Response from Buyr.comJan 8, 2024
Hey Jared, so sorry to hear about your poor experience. We have confirmed that customer service has reached out to you, so hopefully your issue has been resolved. I can assure that we absolutely do not use any predatory practices, and our number one goal is to help people get awesome deals on products they wouldn't be able to get anywhere else. As a small startup, we do run into issues, and sometimes they do take us longer to resolve than we would like. I can assure you we are working our butts off to correct this issue, and continue working on our larger goal of transforming the way people shop online. We are crossing our fingers we can work with you to resolve your concern and get you to update this review, so let us know what we can do to make that happen! We appreciate the understanding, and are looking forward to helping you unlock a deal in the future :)
Anna P.
No way to contact buyr.com. I believe this site is a SCAM! No emails received. Will be reporting to ftc.
Response from Buyr.comDec 13, 2023
Hey Anna, we are so sorry to hear about your experience and understand your frustration. We are having issues with our vendor that provides live chat and emails, so we will be switching soon to resolve this issue. I the meantime, you can always email [email protected] and our team will get your concern solved asap! Thanks for the understanding, we appreciate it. We will keep an eye out for your email!
Donnie F.
I placed a order and never got a email confirmation so I cancelled the order and it was refunded I still want the item and reorder it if I could get some kind of confirmation I have tried to contact you by chat email and call you and I get ahold of anyone
Response from Buyr.comDec 11, 2023
Hey Donnie! Sorry about the issues you had getting in touch with customer service. We are in the middle of re-evaluating our chat/service vendor, because this experience is unacceptable. I did get in touch with our CEO for him to reach out to you directly, but we are working to get things corrected asap. As a small startup, sometimes things fluctuate and we have to just roll with the punches, so we appreciate your understanding. If you ever need help with an order, you can always email [email protected] for assistance! We appreicate your support, and are looking forward to earning your business in the future.
