BuyMeBeautyReviews of buymebeauty.com

Response from BuyMeBeautyOct 20, 2025

Hello Amanda, We’re very sorry to hear about your experience and understand how frustrating it must be not to receive your order. This isn’t the experience we want for our customers. Someone from our customer service team will be reaching out to you directly to help resolve this and make sure your order issue is taken care of as quickly as possible. Thank you for bringing this to our attention — we appreciate the opportunity to make it right. — The BuyMeBeauty Team

Response from BuyMeBeautyOct 20, 2025

Hello Daina, We’re sorry to hear you experienced concern about your delivery. After reviewing your order, we see that your package was successfully delivered on the same day this review was posted. Someone from our customer service team will be reaching out to confirm you’ve received your items and that everything arrived safely. If there are any issues, please don’t hesitate to let us know — we’re here to help. — The BuyMeBeauty Team

Response from BuyMeBeautyOct 20, 2025

Hello Kevin, We’re very sorry to hear that you haven’t received your package. That’s definitely not the experience we want for our customers. Our team will be reaching out to you directly to review the tracking details and ensure your order is either located or replaced as quickly as possible. Thank you for bringing this to our attention — we’ll make sure it’s resolved promptly. — The BuyMeBeauty Team

Response from BuyMeBeautyOct 8, 2025

Hi Kelley, Thank you for taking the time to share your feedback. We’re so sorry for the inconvenience with your order — that’s never the experience we want for our customers. We’re glad our team was able to quickly assist and send the missing item your way. We’ll be following up to make sure it arrives safely and that everything is resolved to your satisfaction. Thank you for giving us the opportunity to make it right. -BuyMeBeauty Team

Response from BuyMeBeautyJun 10, 2025

Hello Dahlia, Thank you for your feedback. We are sincerely sorry for the frustration and inconvenience you experienced while trying to place your order. Our policy of requiring the shipping and billing addresses to match is a security measure we take to protect our customers from potential fraud. We understand this can be inconvenient, and we apologize that we were unable to process your transaction. We value your business and hope you might consider giving us another opportunity in the future. Sincerely, The Team at BuyMeBeauty

Response from BuyMeBeautyApr 15, 2025

Hi Rachel, Thank you for taking the time to share additional details with us—we truly appreciate your feedback. After reviewing your account, we noticed that no order was placed, but we wanted to clarify how our pricing works. As an eCommerce retailer specializing in discontinued and closeout beauty products, our prices are based on what we are able to obtain the products for from our distributors. Each item is unique and may be at a different stage of its product life cycle, which can result in pricing differences across our inventory. We’re committed to offering the best possible value on authentic name-brand cosmetics, and we’re happy to answer any questions you may have about our products or policies. Thanks again for reaching out!

Response from BuyMeBeautyFeb 17, 2025

Hello Sally, We have reviewed your concern and based on our investigation, your package was delivered. We see that you sent an email to our Customer Service Team early this morning and a member of our Customer Service Team will be reaching out to you shortly.

Response from BuyMeBeautyJan 16, 2025

Hello, thank you for bringing this to our attention. We are deeply sorry to hear about your credit card being compromised and understand how stressful this situation can be. Please rest assured that the security of our website and customers is our top priority. Upon review, we can confirm that your order was not processed and was promptly canceled as part of our fraud prevention measures. If there’s any way we can assist further, please don’t hesitate to reach out to our customer service team. We’re here to help.