madeleine R.
My order hasnt arrived AND NI TRACKING INFORMATION EACH TIME I TRY
My order hasnt arrived , no tracking updates AND each response is … we will get back to you BUT NOBODY HAS . Is this another scam . Very disappointing Your response still didnt affirm actual details of my concerns Still no order has arrived
Response from LoweSkinJun 17, 2026
Hello Madeleine, Thank you for bringing this to our attention. We understand how important timely delivery is. We have reviewed your order and can see that your package is currently on its way to your location. Our team has previously provided the tracking information, which contains the latest updates available for your shipment. If you have any additional questions or would like further assistance, please feel free to reply to our most recent email. Sincerely, Natalie from LoweSkin