LarineCoReviews of buylarine.com

I ordered quite a few boxes on November 18, 2025 (4 paid, 4 free, plus one bonus box). The falvors I chose were 1 Pumpkin Spice, 1 Peppermint, 2 Berry, 2 Cinnamon, and 2 Mint, and the bones box was another Pumpkin Spice. Apparently they were out of Pumpkin Spice and replaced them with Cinnamon. There was no notice of this, and I received all of the boxes on December 10th. That's 9 boxes, all for $59.31(USD). Today (8 days later) I was charged $127.10(USD) for a repeat order. I feel it's obvious that I would not have ever signed up for a monthly subscription of 8 boxes of gum. The link on their webpage to cancel a subscription doesn't work, so here's how I did it: On any page of their website (buylarine.com in the US), scroll to the bottom and find the link called "Contact Us". Click on that link, and toward the bottom (in the teal-colored area of the page), there will be the text "That’s ok, email our 24/7 customer support at [email address] and we will be here to help you with any requests." The email address in this text has the link you'll want to use. On this new page, fill it out, and they will send you an email with a link to "Request Smart Refill Login Link". Enter your email AGAIN, and they will send you another link, where you can FINALLY edit your account. The link to end the subscription is in small text, gray, and almost at the bottom of the page. You'll then have to confirm you want to cancel somewhere around six times. Good luck! Companies and websites like this should not exist.

SCAM! Extremely untrustworthy company. Even when you try your best to not sign up to a reoccurring payments. They trick you, and then charge you 2-4x the amount you already paid for the next instalment. They also make it extremity tricky to find how to cancel your subscription so beware! They slander other companies like “Underbrush” remineralising gum, when it is actually just as good if not better, and they don’t try to scam you. Larine co is not to be trusted!

They charged me $200 on a stupid auto renew subscription for some shitty chewing gum right before Christmas like ffs I don't want to deal with this crap right now DO NOT BUY!!! Worst business model ever!

A total scam. Cannot cancel a subscription; there is no mechanism for it on the site. When I emailed my (very clear) cancellation request to "customer service," they responded with: "we understand our choices can be overwhelming. We are here to help, if you need us." The product is an overseas knock off of the US company "Underbrush." DO NOT PURCHASE! Save yourself the headache, time & money.

This company is a rip off. I ordered and realised I mistakenly ordered a subscription. I contacted them within an hour of the order to cancel. They even sent me an email asking why I cancelled and I explained. They have gone ahead and NOT CANCELLED as requested. I am contacting AmEx to dispute the charge as I won’t pay it.

Website appears purposefully difficult to work with orders and unable to cancel subscription directly via the website or via Shop. No automated response/acknowledgments of requests/emails; I've been waiting on customer service to respond to my request(s). Phone number is disconnected. Numerous complaints via dissatisfied customers to the BBB.

Do not buy. Made and shipped from China although they say it’s from the USA, subscription is very hard to get out of & I have been trying for 2 weeks to get a refund. Don’t waste your time. Update I got a reply. I have been contacting your help email for almost 2 weeks, trying to get a refund but I keep getting run around and the person I’m talking to refuses to send me a refund or a return shipping label. My package is currently somewhere in China and no idea when it will arrive in Canada, but it could be well after the 30 day warranty date. My order was 331649, which I have already sent you via trustpilot, when you requested it the first time. Do not say you are gonna do anything if you are not. You have everything you need so let see if you are going to refund my money or if you are just another thieving company.

I placed an order and realized it was not the gum I was planning to order and cancelled it less than an hour after it was placed. Customer service reached out to offer me. A 20% discount instead of canceling. I said no. They then shipped the product the next day. Now they are saying its too late for thw order to be cancelled. Very poor customer service and cannot even cancel an order before it was even processed.